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Forum Discussion
oriza
Jul 22, 2021Aspirant
C6250 not detecting ethernet cable
I tried for the first time to use an ethernet cord with my C6250 yesterday. I plugged one end of the ethernet cord into the ethernet port on the router, and the other end into the ethernet port on my...
michaelkenward
Jul 23, 2021Guru - Experienced User
oriza wrote:
Thanks for the response!
1. "By "the router", do you mean the C6250? That is a modem router."
Hmm, okay, I assumed it was a WiFi router because in the C6250 user manual it calls it a "WiFi Router". I can post this in the other forum you linked and delete this later.
The copy I found calls it a WiFi Cable Modem Router on the top of just about every page in the manual. I asked to eliminate any possible confusion.
oriza wrote:
The Ethernet LED is off regardless of whether or not it is connected to anything else via an ethernet cable.
Two possibilities occur to me: the LAN ports on the C6250 are bust; there is something amiss with the things you are connecting. Can you plug the laptop into a different Ethernet device to confirm that this is not where the problem lies?
I assume that the C6250 is not in "Bridge" mode. You would only need to do that if you were using the C6250 as a modem only and using another device as a router.
antinode
Jul 23, 2021Guru
> [...] I asked to eliminate any possible confusion.
Not to _create_ it? This is a LAN problem. What possible difference
would the presence/absence of a modem make?
> [...] Can you plug the laptop into a different Ethernet device to
> confirm that this is not where the problem lies?
I'm such a dope. Why didn't _I_ suggest anything like that? Oh,
wait...
> I assume that the C6250 is not in "Bridge" mode. [...]
Even if it were, do you think that that would affect the Ethernet
LED or the port-status LEDs? I doubt it.