Can't download NETGEAR Genie installation file for C3700 N600

[dolpha]

I have a NETGEAR C3700 N600 Wi-Fi router I've been using for years, and now I want to install the NETGEAR Genie app on a new Windows PC. However, when I click "Download" on the following link, it won't download and nothing happens. I tried on Chrom and Firefox and got the same result. How can I get this app?

https://www.netgear.com/support/product/C3700.aspx#NETGEAR%20Genie%20App%20(Windows)

I appreciate your help.

[michaelkenward · Accepted solution]

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@dolpha wrote:

I was able to download the installer from the following site instead of C3700 download site.

https://www.netgear.com/support/product/Genie#NETGEAR%20genie%20App%20(Windows)

This can work for C3700, right?

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For completeness, here's the official line on the mobile genie app:

Which NETGEAR home router models can I manage using the NETGEAR genie app? | Answer | NETGEAR Suppor...

With the dekstop genie, remember that, for some strange reason, it comes wrapped up in a RAR file. Some people are not familiar with these.You need to unpack it to get at the executable installation program.

Netgear keeps moving the source file around, probably in the hope that we will all give up and forget about this very useful utility.

Here is a recent sighting to all of the genies:

genie | Product | Support | NETGEAR

[dolpha]

I was able to download the installer from the following site instead of C3700 download site.

https://www.netgear.com/support/product/Genie#NETGEAR%20genie%20App%20(Windows)

This can work for C3700, right?

[gerrysmithr]

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@dolpha wrote:

I have a NETGEAR C3700 N600 Wi-Fi router I've been using for years, and now I want to install the NETGEAR Genie app on a new Windows PC. However, when I click "Download" on the following link, it won't download and nothing happens. I tried on Chrom and Firefox and got the same result. How can I get this app?

https://www.netgear.com/support/product/C3700.aspx#NETGEAR%20Genie%20App%20(Windows)

I appreciate your help.

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Its working fine on my side it easily download and being install to. Double check your connection and make suru you have any antivirus block the url.

[michaelkenward · Accepted solution]

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@dolpha wrote:

I was able to download the installer from the following site instead of C3700 download site.

https://www.netgear.com/support/product/Genie#NETGEAR%20genie%20App%20(Windows)

This can work for C3700, right?

---

For completeness, here's the official line on the mobile genie app:

Which NETGEAR home router models can I manage using the NETGEAR genie app? | Answer | NETGEAR Suppor...

With the dekstop genie, remember that, for some strange reason, it comes wrapped up in a RAR file. Some people are not familiar with these.You need to unpack it to get at the executable installation program.

Netgear keeps moving the source file around, probably in the hope that we will all give up and forget about this very useful utility.

Here is a recent sighting to all of the genies:

genie | Product | Support | NETGEAR

[dolpha]

Thank you for your responses and information! Indeed, it's weird that the installer comes as a RAR file.

[michaelkenward]

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@dolpha wrote:

Indeed, it's weird that the installer comes as a RAR file.

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Did you get it?

My file manager (DOpus) has no problem with RAR files.

Windows will offer to find an extractor in the Microsoft Store. Avoid anything that asks for money.

[dolpha]

Thank you. Yes, I happen to have the RAR app installed on my computer and used it for the first time in many years for this installer.