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Forum Discussion
bonot1
Mar 04, 2019Aspirant
Cannot Replace My Old Wifi Router!
My old wifi router (WDNR 3700) is failing. I have used it for many years, more recently with an extender (EX6120). We've never had any problems connecting any devices to wifi and getting internet w...
bonot1
Mar 04, 2019Aspirant
Thank you, nwaves! I will try your solution tonight. I will also share the ONT modem specifics.
bonot1
Mar 05, 2019Aspirant
I was able to release the IP from my old router. Then I also completely rebooted the FIOS modem - removed the battery pack and everything. Then I installed the new router. Thus far, it hasn't seemed to fix my problems. But I am going to reset the new router and start over tomorrow night.
BTW the FIOS modem is Arris ONT1000-PS1-2G.
- bonot1Mar 06, 2019Aspirant
I reset the WNDR4500v3 wifi router tonight, and now everything is working great! Thank you, your suggestion definitely helped. As I was playing around and testing connections, I think I found what the problem was/is. Frontier also has a WAN router connected (wired) into the wifi router, which services my cable boxes. As soon as I connected that WAN router, IP addresses started dropping from my connected PCs and a chunk of my bandwidth was gone. I'm not technical, so I don't know why this WAN router would cause such a problem. There are many hours I will never get back trying to install new wifi routers and apparently this dumb thing provided by Frontier was causing the problem. No one from Frontier support or Netgear support ever suggested this. Ughh! Anyway I seem to be all good now.
- michaelkenwardMar 06, 2019Guru - Experienced User
bonot1 wrote:
As soon as I connected that WAN router, IP addresses started dropping from my connected PCs and a chunk of my bandwidth was gone. I'm not technical, so I don't know why this WAN router would cause such a problem.
You probably had two routers on the network, a great way of making people go prematurely grey. That's why you were asked about the modem. You didn't mention the Frontier WAN router, or we might have saved some of your lost life.