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Canon MG3620 Wireless Printer Connectivity Issue
I just purchased a new Canon MG3620 wireless printer and have followed all of the set up steps but our iPads will not "find" the printer. During the printer setup, it recognizes and signs on to the ...
My son called this evening and fixed it in ten minutes. It was a router security conflict.
OK, tried pinging it from my laptop running Windows 7. "Destination Host Unreachable" is the message I get.
again, IP Address on printer interface is 192.168.1.11
Disable any firewall on the computer and see if you will be able to ping it.
I'm trying to use an iPad. I have no idea how to take down any firewall that might be on an iPad.
There is no firewall on my laptop...only network security (username/password) for network.
Your printer should be trying to connect to the router's 2.4ghz frequency. Ensure 2.4ghz is enabled, and using channel 1,6, or 11 on the router - not auto channel. Make sure the printer is close enough to the router, so that it has a strong signal. Some of these wreless radios on printers, are not that strong.
