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DnetG's avatar
DnetG
Aspirant
Jan 03, 2020
Solved

Constant Connection Timeout Error N300/C3000 Cable Modem Router

I've been using the Netgear router (N300/C3000) for about 4 years and recently, about 6 months ago, its began to timeout. The error I receive on and off is below. Any suggestion on a fix? Thanks!   ...
  • plemans's avatar
    plemans
    Jan 03, 2020

    usually means theres issues with your signal.

    Log into the modem part and take a screen snip of your modem upload/download connections page. This shows us signal strengths and errors to see if its an issue with the line.

    also remove any splitters, amplifiers, attenuators from your line. Prefereably move the C3000 to directly where the line enters the home so it avoids a damaged coax within the home causing the issue. 

plemans's avatar
plemans
Guru - Experienced User
Jan 03, 2020

I put a link to what the modem connections page should look like. 

DnetG's avatar
DnetG
Aspirant
Jan 09, 2020

A tech came out and concluded that the signal was perfect. I replaced the modem. I believe that fixed the issue. Perhaps the modem was not able to keep up anymore. Thanks for your input.