NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DNS>PROBE_FINISHED_NXDOMAIN error since latest update
Model R6400, firmware v1.0.1.74_1.0.48, Windows 10, ethernet connection Since I updated the firmware, I have been getting DNS_PROBE_FINISHED_NXDOMAIN errors when I open up browsers and go to webpage...
Winancy wrote:
I didn't read it anywhere. That's what Netgear support told me after several days of "try this" and "try that." I'm the person who started this thread. Scroll to the beginning to read the whole saga.
A lot has changed since 2021-08-03, near on six months ago. (That's history.)
Even Netgear probably knows by now that whoever you contacted back then was wrong.
Much better to work on what we know now.
Rolling back didn't work.
It did for many people. That should be a cue to dig deeper into what is happening at our end.
Did you get anywhere? (Forgive me if I don't re-read all of the past 168 messages..)
Did you get anywhere? (Forgive me if I don't re-read all of the past 168 messages..)Six months is too long to wait. When I'd have to click on a website 6 times before it would load without a DNS error and tech support told me it wasn't their problem, it was my ISP, I went out and bought a new router, not a Netgear.
Winancy wrote:
Did you get anywhere? (Forgive me if I don't re-read all of the past 168 messages..)Six months is too long to wait. When I'd have to click on a website 6 times before it would load without a DNS error and tech support told me it wasn't their problem, it was my ISP, I went out and bought a new router, not a Netgear.So, your experience with this router, the firmware update. that problem, and possible solutions, isn't based on enough recent experience to help anyone else seeking solutions.
The world has moved on since your first message.
I add this response simply to alert other people who turn up here that they might like to pay attention to the whole conversation, not just something from ancient history. Nothing wrong with reminders, but they belong in context.
- michaelkenward
I've certainly moved on, but people should be aware that Netgear took no responsibility for rendering not just my router but many others useless. They apparently still haven't fixed the issue. Rolling back to a previous version of software is not a fix, especially if it doesn't work.
But I heard your message, however diplomatically you stated it, loud and clear.
I think I need to stop receiving notifications for this thread.