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Orbi WiFi 7 RBE973
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Devices say incorrect password AC1760

Joy26
Follower

Devices say incorrect password AC1760

All my devices are giving an “incorrect password” error message. I am certain the password is correct and I’ve even copied the password directly from the app to make sure there are no typos. WiFi was working totally fine, then suddenly disconnected all devices with this error message.
Message 1 of 4

Re: Devices say incorrect password AC1760


@Joy26 wrote:
All my devices are giving an “incorrect password” error message.

What devices?

 

AC1760 is not a unique Netgear model number. (That one doesn't even exist.) Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.

 

Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.

 

Where do you see this error message. A browser? Mobile app?

 

Then the usual boilerplate questions to eliminate some of the more common issues that crop up here.

What firmware version do you have on the device?

A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.

If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

Message 2 of 4
schumaku
Guru

Re: Devices say incorrect password AC1760

Some AC1750 one might guess, there are several of these however:

 

ac1750.png

 

Message 3 of 4

Re: Devices say incorrect password AC1760


@schumaku wrote:

Some AC1750 one might guess, there are several of these however:

 

 


That was my thought. But, as you say, it wouldn't help.

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