NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

medicdad73's avatar
medicdad73
Aspirant
Dec 27, 2017
Solved

Disconnecting issues 6900v2

I have searched in here looking for a answer, it seems since I updated to the newest firmware, even the beta R6900v2-V1.2.0.14_1.0.1_beta, the router diconnects all the time if there is any inactivit...
Firmware
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Dec 27, 2017

    Hi medicdad73,

     

    1. Please make sure you do a factory reset after updating the router's firmware.

    2. Does it disconnect all your devices (wired and wireless)?

    3. Have you tried reflashing the firmware?

     

    Regards,

     

    Dexter

    Community Team

HaVoChRiS's avatar
HaVoChRiS
Aspirant
Jan 09, 2018

Hello, I'm experiencing same issues. I have done the factory reset and updated to the latest firmware as described above. 

medicdad73's avatar
medicdad73
Aspirant
Jan 19, 2018

Yes, no luck, had to put in old firmware. Had a update today and the samething happened, the router disconnects all devices and then locks up.