Disconnecting issues 6900v2

[medicdad73]

I have searched in here looking for a answer, it seems since I updated to the newest firmware, even the beta R6900v2-V1.2.0.14_1.0.1_beta, the router diconnects all the time if there is any inactivity. I know its the router because I have a external drive attached to it and it won't connect either. Anyone have any suggestions? I am at a lost here, I have reset the router, downloaded the earlier firmware R6900v2-V1.2.0.8_1.0.1 and nothing works.

TIA 

[DexterJB · Accepted solution]

Hi @medicdad73,

1. Please make sure you do a factory reset after updating the router's firmware.

2. Does it disconnect all your devices (wired and wireless)?

3. Have you tried reflashing the firmware?

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @medicdad73,

1. Please make sure you do a factory reset after updating the router's firmware.

2. Does it disconnect all your devices (wired and wireless)?

3. Have you tried reflashing the firmware?

Regards,

Dexter

Community Team

[DexterJB]

Hi @medicdad73,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[HaVoChRiS]

Hello, I'm experiencing same issues. I have done the factory reset and updated to the latest firmware as described above. 

[medicdad73]

Yes, no luck, had to put in old firmware. Had a update today and the samething happened, the router disconnects all devices and then locks up. 

[medicdad73]

Still experiencing issues, did the reset nothing. Had another update today, same problems. 

Had to reload older firmware