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Forum Discussion
dawulv
Aug 14, 2018Tutor
Ethernet Connection good but WiFi not working
Hi ladies and gents,
I've got a Netgear R6400 router that is about a year or so old (maybe 2). About 2 hours ago the internet went out and I thought it may be an issue with my provider. Well, a...
- Aug 14, 2018
I found the issue quickly upon reading the manual. It was a cat25 issue...
A bit of back story. Just after the internet went down, I observed my wife's cat walk from behind the TV. After finding the issue this is my determination...
Cat25 issue: My wife's 25lbs cat stepped on the router's 'wifi on/off' button and turned the wifi off. I held the wifi button and its now working. Thanks for the help!
dawulv
Aug 14, 2018Tutor
I found the issue quickly upon reading the manual. It was a cat25 issue...
A bit of back story. Just after the internet went down, I observed my wife's cat walk from behind the TV. After finding the issue this is my determination...
Cat25 issue: My wife's 25lbs cat stepped on the router's 'wifi on/off' button and turned the wifi off. I held the wifi button and its now working. Thanks for the help!
michaelkenward
Aug 14, 2018Guru - Experienced User
dawulv wrote:
Cat25 issue: My wife's 25lbs cat stepped on the router's 'wifi on/off' button and turned the wifi off. I held the wifi button and its now working. Thanks for the help!
This is one reason why some people like to wall mount their routers.
Cats have been known to lie down on a warm router. Not only does this run the risk of dead wifi – you are not the first to report that – it can also "fluff up" the router. leading to overheating.
This is not so easy if they have to climb the wall to get at the router.