NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WHEric's avatar
WHEric
Aspirant
Dec 09, 2017
Solved

How to set my dual band router to 2.4GHz only for connection to wifi printer.

I bought a wifi printer which only support 2.4GHz wifi connection and it cannot be connected to my Netgear router. The technical support from the printer advise me to use only 2.4GHz for connection first and then enable back to dual band after connection. My question is - How to set the route to 2.4GHz only

  • > I bought a wifi printer [...]

       Not a very detailed description of anything.

    > [...] it cannot be connected to my Netgear router.

       What happens when you try?  What, exactly, did you do?  What,
    exactly, happened when you did it?

    > The technical support from the printer advise me to use only 2.4GHz
    > for connection first and then enable back to dual band after
    > connection.

       Sounds (to me) unlikely to help, but...

    > [...] My question is - How to set the route to 2.4GHz only

       You should be able to disable/enable the 5GHz radio.

       Visit http://www.netgear.com/support , put in your model number, and
    look for Documentation.  Get the User Manual.  Read.

       Using the router's web interface: ADVANCED > Advanced Setup >
    Wireless Settings : Enable Wireless Router Radio (one for each radio).