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Forum Discussion
How to track WiFi outages
Is there a way for me to track when my WiFi router or modem stop working?
You don't say which Netgear device you own, but most routers log various events.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Check the section in the manual View Logs.
It is a R6120 AC1200 Dual Band WiFi Router. I tried to log into it and it doesn’t show me anything past a few hours. If there’s any tips it would be much appreciated
Cstein13 wrote:
I tried to log into it and it doesn’t show me anything past a few hours.Does that mean that you found the log files?
You may be able to set it up to email you on certain events.
What do you mean by WiFi outages? All I can see in the logs is "Wireless Access".
Do you have some sort of problem that you are trying to troubleshoot?
Don't expect much of the R6120. According to Netgear's manual for this device, not always the most reliable source of information, the LAN and WAN ports support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet, anything over 100 Mbps is a waste of your money.