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Re: Hulu/Disney+ not working on Nighthawk R6400v2

Hulu/Disney+ not working on Nighthawk R6400v2

Hello! A few weeks ago I transferred my spectrum Wifi network from my roommates name into mine (using the same router and modem as before) and now disney+ and Hulu both won’t work on ANY device connected to my home wifi. I have already been through customer support with both spectrum and Hulu and they both said to contact my router people. Any ideas?
Message 1 of 8

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plemans
Guru

Re: Hulu/Disney+ not working on Nighthawk R6400v2

Either way, glad its working!

Should mark it solved so others aren't still trying to fix it still 🙂 

View solution in original post

Message 8 of 8

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plemans
Guru

Re: Hulu/Disney+ not working on Nighthawk R6400v2

What error does it give you? 

When you switched services, did you factory reset and start over? 

Have you tried changing dns providers? 

Try a different DNS Server. Here's a few for ipv4. Also remember to change the ipv6 dns server if ipv6 is enabled
CloudFlare 1.1.1.1 and 1.0.0.1
GoogleDNS 8.8.8.8 and 8.8.4.4

Message 2 of 8

Re: Hulu/Disney+ not working on Nighthawk R6400v2

Hulu gives me P-dev313 on my TV and P-dev314 on my phone. Disney just says it can’t be accessed but I’m more so concerned with Hulu. How do I change DNS? Thank you!
Message 3 of 8
plemans
Guru

Re: Hulu/Disney+ not working on Nighthawk R6400v2

what modem/gateway is the router connected to? 

What speeds are you paying for? 
What device is it thats having issues? 

 

Message 4 of 8

Re: Hulu/Disney+ not working on Nighthawk R6400v2

Ok so worth noting it’s not a nighthawk it’s actually an AC1750. It is connected to what I believe is a netgear CM500 modem. Currently doing just basic Spectrum internet.
Message 5 of 8
plemans
Guru

Re: Hulu/Disney+ not working on Nighthawk R6400v2

Message 6 of 8

Re: Hulu/Disney+ not working on Nighthawk R6400v2

UPDATE: As of today, both services work again perfectly. I didn’t do anything on my end, could have something to do with it being the first of the month? Not sure but thank you for the help!
Message 7 of 8
plemans
Guru

Re: Hulu/Disney+ not working on Nighthawk R6400v2

Either way, glad its working!

Should mark it solved so others aren't still trying to fix it still 🙂 

Message 8 of 8
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