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Forum Discussion
mtarallo
Mar 08, 2019Aspirant
Internet disconnects randomly only when wired to WNDR4500v2
Hi there - thanks for taking a look. (This post is all about wired networks.)
I have been working flawlessly for over 3 years with my charter spectrum Arris router and Netgear WNDR4500v2 as an ...
- May 03, 2019
OK it is confirmed and what was suspect - IDC but connectors splice in junction box was covered in a greasy gel like substance, possibly causing the issue. The IDC connectors were leaking there gel after X amount of years.
Problem solved!
mtarallo
Mar 12, 2019Aspirant
Update:
OK so it worked all night - no disconnects - but even with this D-LINK AP - I woke up to an amber (100Mbs) ethernet port light on the back of the Arris modem. (same behavior as before with the Netgear AP and technicolor modem) So something along the way is obvioulsy not working right. I think it is safe to say that there is a bad wire or something between my deatached office and the main panel. JUST so odd that it works at first for a long time.
One thing though that Netgear might still want to investigate is if there are any potential issues with connecting multiple devices in AP mode. I did notice odd behavior when attempting to add more devices such as those WiFi LED light strips.
Nest steps is to have an IT company come in with more advanced equioment to check the integrity of the lines. Will update.
mtarallo
Mar 12, 2019Aspirant
Oh one more observation - if I disconnect the existing ethernet from the wall to the AP and reconnect - 1Gbps (green on Arris) - is back
- antinodeMar 12, 2019Guru
> [...] I would assume if it was a bad cable - would it NOT work
> consistently?"inconsistent" (usually called "intermittent") is a subset of "bad".
A poorly crimped connector could be susceptible to oxidation or
corrosion, and to mechanical disturbance (vibration). Other than gross
physical damage to the cable, cable problems are almost always at the
cable ends (connectors, termination).> [...] I'm being a bit stubborn about it being a bad wire [...]
Unreasonably so, I'd say. On occasion. a close (magnified) visual
inspection of a connector will reveal a subtle problem (wire not fully
inserted, contact not fully/evenly depressed, ...). Once a gigabit
speed has been negotiated, all eight conductors must work. (Slower
speeds use only four.)How much trouble would it be to replace the connectors on the suspect
cable (or the whole thing)?- mtaralloMar 13, 2019Aspirant
Thank you antinode - i agree and I have done so on two of them with same results. However, I have not changed the port just yet and plan on doing that as well. I also bought a 200ft cat 5e cable for $11 with terminated ends - I plan on running it directly from the panel to my AP - I will post back the results. Your advice is sound, i just was not sure how all this worked.
In regards to testing the line with an ethernet cable tester - I get sequence lights all green from 1 to 8 on the receiver from the transmiter, but I amassuming that does not tell the whole story.
I'll report back.
Thanks for the response