NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Internet disconnects randomly only when wired to WNDR4500v2
Hi there - thanks for taking a look. (This post is all about wired networks.)
I have been working flawlessly for over 3 years with my charter spectrum Arris router and Netgear WNDR4500v2 as an ...
OK it is confirmed and what was suspect - IDC but connectors splice in junction box was covered in a greasy gel like substance, possibly causing the issue. The IDC connectors were leaking there gel after X amount of years.
Problem solved!
Hi Dexter - sorry I was away on a business trip. In short everything is working again - the last thing I did was repunch the Rj45 connector. However I still notice every now and then a switch back and forth between 100 Mbps and 1000 Mbps - the lights on the router / modem - change from orange to green and back to orange - and my speeds will drop. At the moment I am all green and over 100 Mbps (my max service). I guess the whole time I had a few problems and was not able to isolate a single one - and just made it better. Thanks for checking in.
Thanks for the update! Maybe continue to observe everything. Hopefully everything will be as stable as it needs to be.
Dexter
Community Team
Hi Dexter - I know it has been a while - but still suffering from the randome disconnects with no rhyme or reason. HOWEVER, I need some sort of verification.
I just posted this in twitter to see if I can get a borader answer, but would be great to see if someone else stumbles across this.
"Having intermittent trouble w network connectivity in 1 location - replaced all connection points. Just found junction box with IDC butt connectors leaking gel over bundled wires? replaced - all working - Possible shorts across gel?"
So far at this time all is working and I am getting faster speeds then I was before. Do you know / think - if it is possible that my problems were do to the gel leaking out of the IDC connectors? All the wires were slimy. I'm thinking some sort of shorts across the gel. BUT why would it work and then stop and then work - connecte, reconnect etc and then work for hours on end?
Anyway - I'll post back - I just bought a line tester - https://www.amazon.com/gp/product/B077Y7RV5B/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 - that can troubleshoot a bit more. I'll report back.
Regards,
Mike
OK it is confirmed and what was suspect - IDC but connectors splice in junction box was covered in a greasy gel like substance, possibly causing the issue. The IDC connectors were leaking there gel after X amount of years.
Problem solved!