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Forum Discussion
Solved
Is my router going bad?
I am getting an organge light from my cable provided modem to my netgear router. Is the problem with the modem or my router? Thanks.
Turns out the modem needed to be replaced. Thanks for trying to help figure it out.
Sorry for the confusion. I am using my Netgear modem as an extension wi-fi. I have a cable plugged into the Arris leading to the Netgear and that plug is the one that is solid orange. I am not am home right now so I cannot provide the model number at this time. I can tell you that it is an older model (bought it about 7 years ago).
When you get home, those extra details will help.
is the Arris new?
You state you're using it as an wifi extension to your arris. Are you trying to use it in AP mode or how are you doing this? Without knowing those prior details I asked for and the arris model (modem/router/combo device) troubleshooting would be a challenge. As well as whats the true problem. What is it doing/not doing?
If its the ethernet cable plug thats "orange" is usually means that you're connected at less than gigabit speeds. Usually true if the router is older and just a 10/100 device and not a 10/100/1000 device. Doesn't mean its bad, just means its connected a at slower speed.