NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

neogrinch's avatar
neogrinch
Initiate
Sep 14, 2020
Solved

Model: R6400|AC1750 Smart WiFi Router slower than user

I have the R6400|AC1750 Smart WiFi Router that I bought a couple of years ago. It has worked like a charm. Recently, I have noticed the speeds have not been what they used to be. I called Suddenlink ...
  • plemans's avatar
    Sep 15, 2020

    Its always possible a firmware update caused it. 

    What I'd start with? 

    Factory reset the router. After the reset, during install make to to leave access control, qos, traffic monitoring, and parental controls all disabled. 

    Then try testing speeds. 

    what modem is it connected to?