NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
My WiFi password got changed automatically
This morning, all of a sudden, my wifi password got changed without my knowledge. Obviously, the first thought would be if someone else changed, but that is not possible at all, as I was the only one...
Hi dwn7,
Thank you for reaching us. This is kind weird though. We have a MyNetgear account and the password is still the same for the past year. We won't say that someone is hacking you yet. Have you tried it on your other devices like a laptop or PC?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Yes, I've tried it on my macbook pro and iphone. First on the app ''Night Hawk'' it logs me out and when I try to insert my current password it tells me I have the wrong password. So I try to log in my macbook on netgear.com and it tells me the same thing that I have the wrong password. My router is the AX6 RAX50.
- I have the password issue. Wifi password changes by itself. I was convinced I was hacked. Changed my router password and wifi password. Made the password more difficult. After a few weeks same issue. I am convinced its the netgear software.