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Forum Discussion
DianeLynne
Aug 03, 2019Tutor
Netgear AC1750 new setup, shows connected, no internet
New set up. Connected to Spectrum modem. Netgear Genie, Macbook Pro, iPad, Iphone, Roku, all show connected, but will not connect to internet. I have unplugged modem, and rebooted. Have unplugged...
- Aug 03, 2019
So here is what I did, and now it’s all working. Unplugged everything.
Plugged modem back in and waited 2-3 minutes, all lights stable. Plugged Nighthawk
in, plugged yellow cable to WAN, to connect with modem. Waited 2-3 minutes
for lights to stabilize.
Only thing I did differently on my 10th attempt to connect, was to NOT plug Roku box in.I went to Netgear genie to verify it was connected. Then I connected each device. IPhones, iPad, MacBook.
After all were connected and verified connected to internet, I plugged Roku in, went to settings, connected Nighthawk. Everything is now working. I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently. Thanks for all the help!
michaelkenward
Aug 03, 2019Guru - Experienced User
It isn't easy to follow what is going on there.
Netgear60 and Netgear60-5G are almpost certainly the wifi broadcasts from your router.
You connect other wifi devices to one of those.
Please answer the questions from shadowsports about your connection to the modem.
What does the Internet LED on the router look like.
Do you have anything that you can connect to the wired LAN ports on the router? The MacBook Pro?
DianeLynne
Aug 03, 2019Tutor
I connect a Roku box to the router LAN port (Nighthawk).
The lights looks like this when all is connected. (see file)
I do connect all the devices to Netgear 60. Each device I did indiviually. ALL show connected to Netgear 60. NONE will actually connect to the internet. Each device when trying Safari, Netflix, etc. NO CONNECTION.