NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear AC1750 new setup, shows connected, no internet
New set up. Connected to Spectrum modem. Netgear Genie, Macbook Pro, iPad, Iphone, Roku, all show connected, but will not connect to internet. I have unplugged modem, and rebooted. Have unplugged...
So here is what I did, and now it’s all working. Unplugged everything.
Plugged modem back in and waited 2-3 minutes, all lights stable. Plugged Nighthawk
in, plugged yellow cable to WAN, to connect with modem. Waited 2-3 minutes
for lights to stabilize.
Only thing I did differently on my 10th attempt to connect, was to NOT plug Roku box in.I went to Netgear genie to verify it was connected. Then I connected each device. IPhones, iPad, MacBook.
After all were connected and verified connected to internet, I plugged Roku in, went to settings, connected Nighthawk. Everything is now working. I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently. Thanks for all the help!
I do have an internet connection with old Netgear N600. I set this one up myself. 3rd Netgear device I have set up. The old 2 set up with no problem.
I use the yellow WAN ports.
I do not have any way to open LAN connected devices, only Roku. I don't have the attachement to Macbook Pro to physically connect the Macbook via LAN to Nighthawk.
When I have Nighthawk connected, I can't go to routerlogin.net because I have no internet connection on any device. No devices. All are showing they are connected but in browser typing in ANYTHING, "Safari not connected to the internet".
I am just missing something here. The connection is correct from all the help I have received. All the devices, I can go to wifi, select Netgear60, connect. get 5 bars, good signal. Went to Netgear Genie. Shows both Netgear60, select connect. Shows connected. Then go to Safari, no connection. On Roku, go to settings, select wifi, Netgear60, enter the wifi password, shows connected, 5 bars, good signal. Try to start Netflix, no connection to the internet.
So here is what I did, and now it’s all working. Unplugged everything.
Plugged modem back in and waited 2-3 minutes, all lights stable. Plugged Nighthawk
in, plugged yellow cable to WAN, to connect with modem. Waited 2-3 minutes
for lights to stabilize.
Only thing I did differently on my 10th attempt to connect, was to NOT plug Roku box in.
I went to Netgear genie to verify it was connected. Then I connected each device. IPhones, iPad, MacBook.
After all were connected and verified connected to internet, I plugged Roku in, went to settings, connected Nighthawk. Everything is now working. I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently. Thanks for all the help!
This may not apply, but I did a Google search on Roku killing the Internet... found a few, none recent.
Here is one for instance: https://forums.roku.com/viewtopic.php?t=97202. Others just mention it takes down the LAN by using all the bandwidth... but a few do mention Internet.
Personally I don't see how just plugging it in causes a problem if it isn't in use?
DianeLynne wrote:
I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently.
That was sort of covered earlier on when I said turn on the rest of the network two minutes after the router had completed its stuff.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
But that sounds like it wasn't enough. From your account, simply having the Roku plugged in seems to have been the issue.
So, once again the solution has not much to do with the Netgear router.
Maybe it should be:
- Turn on the router and wait 2 minutes for it connect.
- Plug in and turn on computers and rest of network.
