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Re: Netgear R6400 router 5ghz band not working
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storms are great for wrecking electronics unfortunately.
Warranty is usually a year on these but if it was bought in 2016, you're not going to be within warranty. And paying for support in this incidence probably isn't worth it as the cost of support is probably more than the cost of a new/refurbished R6400.
If you had a spare power supply from a different device, you could try swapping that out and seeing if it fixes it. The only other option I would try would be to reload the firmware (not just reset). Resetting it just removes the settings. Reloading it can possible fix corrupt firmware. Its worth a shot.
Here's your support site. There's multiple versions of the R6400 so make sure you select the correct one from the drop down.
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storms are great for wrecking electronics unfortunately.
Warranty is usually a year on these but if it was bought in 2016, you're not going to be within warranty. And paying for support in this incidence probably isn't worth it as the cost of support is probably more than the cost of a new/refurbished R6400.
If you had a spare power supply from a different device, you could try swapping that out and seeing if it fixes it. The only other option I would try would be to reload the firmware (not just reset). Resetting it just removes the settings. Reloading it can possible fix corrupt firmware. Its worth a shot.
Here's your support site. There's multiple versions of the R6400 so make sure you select the correct one from the drop down.
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Re: Netgear R6400 router 5ghz band not working
If you have a spare power supply make sure the voltage matches the old one. The amperage needs to be at least as much as the old one as well.
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Re: Netgear R6400 router 5ghz band not working
I completely forgot I was using a different power supply than the original one. I plugged in the netgear one and the 5g network is working thank you so much
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