Netgear WNR2000 router drops connection to server

[Suzyelle]

I have a WNR2000 and I'm having a problem. Some sites connect to the server, and some do not. Google mail doesn't connect from ipad, iphone or Kindle. Ironically, Microsoft communities won't ususally connect. This since windows 10 update.

[Suzyelle · Accepted solution]

I updated the firmware. That solved the problem.

[ElaineM]

Welcome to the community, @Suzyelle

What's the exact model version of your router?

The model version is found on the actual device. See this link.

Are you confirming that this problem did not occur prior to upgrading the Windows computer to Windows 10?

One thing to try is to adjust the MTU on the router.

Set the MTU to 1400. Check this article for similar steps on how to adjust the MTU.

Let us know what happens.

[Suzyelle · Accepted solution]

I updated the firmware. That solved the problem.