OPENVPN will not connect

[MMERIDETH]

For whatever reason, had vpn working last week and now it does not.  have tried everything i can find but am unclear what a PK1 is and if I need it.  connecting thu xfinity business modem/router with port forwarding.  really at a loss on what to do next.  Thanks!

Get this and it keeps going

Fri Sep 21 09:06:07 2018 us=888576 WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitm for more info

Then later this

Fri Sep 21 09:06:09 2018 us=401779 TLS: Initial packet from [AF_INETdeleted for privacy
Fri Sep 21 09:06:10 2018 us=524981 VERIFY OK: depth=1, C=TW, ST=TW, L=Taipei, O=netgear, OU=netgear, CN=netgear, emailAddress=mail@netgear.com
Fri Sep 21 09:06:10 2018 us=524981 VERIFY OK: depth=0, C=TW, ST=TW, O=netgear, OU=netgear, CN=netgear, emailAddress=mail@netgear.com
Fri Sep 21 09:06:10 2018 us=930582 Connection reset, restarting [0]

I am lost.  Thanks!

[MMERIDETH · Accepted solution]

V1.0.4.18_10.1.49

I got it to work.

Ended up turning the VPN off

restarting router

turning VPN back on

downloading new cert information

installing new files on client

works fine at least for one computer

working on another computer today

Thanks!

[michaelkenward]

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

[MMERIDETH · Accepted solution]

V1.0.4.18_10.1.49

I got it to work.

Ended up turning the VPN off

restarting router

turning VPN back on

downloading new cert information

installing new files on client

works fine at least for one computer

working on another computer today

Thanks!

[michaelkenward]

Well done. I asked about the firmware because Netgear recently released a bunch of updates that accommodate changes in support for VPN.

You have the latest version, so your R8000 should work with OpenVPN:

R8000 Firmware Version 1.0.4.18 | Answer | NETGEAR Support