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grahamfa's avatar
grahamfa
Aspirant
May 19, 2018
Solved

Poor range and poor speed

I just bought this router thinking that it would provide faster speed and better coverage in my 2000 sq ft (one level) house, but this is the worst wireless router I have ever had  When I connect dir...
  • michaelkenward's avatar
    michaelkenward
    May 20, 2018

    grahamfa wrote:

    HI,

    1) I'm assuming it's V1 since there is no v2 next to the model name.

     

    Good assumption. It is usually the only way to tell.

     


    grahamfa wrote:
    2) Modem is TP-Link TC-7620 cable modem DOCSIS 3.0


    Not a modem router that can cause local conflicts.

     


    grahamfa wrote:
    3) Clients - I tested with Windows laptop, ipad, iphone, and android


    The killer. These things are capable of better speeds than you see.

     


    grahamfa wrote:
    4) Router Firmware Version - V1.0.2.98 - I did check for the latest firmware version and the one shown is the latest

     


    These things rarely arrive with the latest firmware, which suggests that you may have updated it yourself. In which case, did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware. And wifi seems to be prone to these post-flash issues.

    The range thing is something else. The WNDR4300 doesn't claim to be a long range device. Are you connecting at 2.4 GHz or 5 GHz. The latter is faster but has shorter range. Paradoxically, you may get better speed using 2.4 GHz when you are not near the router.

     

    Having said all that, if there is a way to return the device at no cost to you and replace it with something more capable, and probably more expensive, that is what I would do. Your call.