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Power outage AC1200
We had a power outage last night and today I do not have Internet service. My modem is working because I have my phone service. My wireless router which is a netgear AC1200 is not working. I have turn...
Hi suejunk,
1. Please try connecting a computer straight to your ISP's modem to confirm that your Internet service is working.
2. If you were able to confirm that the Internet works, then you can try going through the setup procedure for the router. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/22697
http://kb.netgear.com/app/answers/detail/a_id/22717
Regards,
Dexter
Community Team
Hi suejunk,
1. Please try connecting a computer straight to your ISP's modem to confirm that your Internet service is working.
2. If you were able to confirm that the Internet works, then you can try going through the setup procedure for the router. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/22697
http://kb.netgear.com/app/answers/detail/a_id/22717
Regards,
Dexter
Community Team