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Solved
R6120 seems to block Ecobee thermostat
After several months of use, my Ecobee3 Lite can no longer connect to their server. I first noticed this after a brief power failure. I've had failures several times though with issue. If I us...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
What modem/gateway is the router connected to?
Its attached to a modem supplied by Spectrum. I think its gateway is 71.76.72.1 . Its model is EN2251