I only have one router and one modem.
\nWhat is that modem? Make and model? Does it have a row of Ethernet (LAN) ports 9n the back?
\n\n
\n
The troubleshooting platforms I have come across say it is probably due to double NAT.
That is why I asked about the modem. If it is also a router (many are) that can cause double NAT.
\n\n
\n
I tried to fix the issue on my router by going to routerlogin.net and was not given the option to put it into bridge mode in advanced settings.
It may be the modem/router that needs to be in bridge mode. (There is no \"bridge mode\" option for the router) Do that and you put it into \"modem only\" mode. That disables the router but and eliminates the double NAT problem.
\n\n
","body@stringLength":"1118","rawBody":"
\nwrote:
\nI only have one router and one modem.
\n
What is that modem? Make and model? Does it have a row of Ethernet (LAN) ports 9n the back?
\n\n
\n
The troubleshooting platforms I have come across say it is probably due to double NAT.
That is why I asked about the modem. If it is also a router (many are) that can cause double NAT.
\n\n
\n
I tried to fix the issue on my router by going to routerlogin.net and was not given the option to put it into bridge mode in advanced settings.
It may be the modem/router that needs to be in bridge mode. (There is no \"bridge mode\" option for the router) Do that and you put it into \"modem only\" mode. That disables the router but and eliminates the double NAT problem.
\n\n
","kudosSumWeight":0,"repliesCount":11,"postTime":"2022-12-30T08:19:30.353-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2283709_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7389},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwxMHwzOToxfGludCwyMjgzOTQ1LDIyODM5NDU","node":{"__ref":"ForumReplyMessage:message:2283945"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1756805397610":{"__typename":"CachedAsset","id":"theme:customTheme1-1756805397610","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"10px","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"Browser_Icon-1697787492229.PNG.png","imageLastModified":"1697787496004","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"NETGEAR_Community-1744420932835.png","imageLastModified":"1744420934427","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1600px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","defaultMessageFontFamily":"var(--lia-bs-font-family-base)","forumColor":"#2D242D","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#000000","secondary":"#333333","bodyText":"#504B51","bodyBg":"#EFF4F9","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#FFFFFF","#EFF4F9","#00B9FF","#6C717A","#26E880","#002FFF","#2F353F","#12171E","#085E4F","#001D9E","#986943"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Outfit ExtraLight","fontStyle":"NORMAL","fontWeight":"600","h1FontSize":"40px","h2FontSize":"36px","h3FontSize":"32px","h4FontSize":"28px","h5FontSize":"24px","h6FontSize":"22px","lineHeight":"1.3","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"12px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"2px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"12px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"2px","tableBgColor":"transparent","tableBorderColor":"var(--lia-bs-gray-700)","tableBorderStyle":"solid","tableCellPaddingX":"5px","tableCellPaddingY":"5px","tableTextColor":"var(--lia-bs-body-color)","tableVerticalAlign":"middle","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Outfit","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1","fontSizeBase":"17px","fontSizeXxs":"11px","fontSizeXs":"15px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Nunito Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoRegular-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Nunito Italic","styles":[{"style":"ITALIC","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoItalic-italic-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Nunito Sans","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoSans-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Outfit","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["Outfit-normal-400.woff2","Outfit-normal-700.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Outfit ExtraLight","styles":[{"style":"NORMAL","weight":"100","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["OutfitExtraLight-normal-100.woff2","OutfitExtraLight-normal-600.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1756805396679","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:netgear.prod:pages/forums/ForumMessagePage:board:home-wifi-routers-general-1756805395501":{"__typename":"CachedAsset","id":"quilt:netgear.prod:pages/forums/ForumMessagePage:board:home-wifi-routers-general-1756805395501","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"ONE_COLUMN","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1756805396679","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1756805396679","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.ggPfrX.description":"","section.witfun.title":"","section.Ifupfq.description":"","section.HDsmbT.description":"","section.VzPCrA.title":"Forum Discussion","section.zhfXtQ.description":"","section.section-1744733491922.description":"","section.PcIbEX.title":"","section.oqZKRI.title":"Forum Discussion","section.LldQzr.title":"Forum Discussion","section.sEZyct.description":"","section.PcIbEX.description":"","section.Iolbog.title":"Forum Discussion","section.oPauEA.title":"","section.CzkEIE.title":"","section.lfyQfk.title":"Forum Discussion","section.fsPCXp.title":"Forum Discussion","section.jeVZXZ.title":"Forum Discussion","section.section-1744733491922.title":"","section.HDsmbT.title":"Forum Discussion","section.LldQzr.description":"","section.lfyQfk.description":"","section.mamNog.title":"","section.CdMvCb.title":"","section.sEZyct.title":"","section.CzkEIE.description":"","section.Ifupfq.title":"","section.Iolbog.description":"","section.VzPCrA.description":"","section.oqZKRI.description":"","section.section-1743419781857.description":"","section.jeVZXZ.description":"","section.szTWCQ.description":"","section.mamNog.description":"","section.oPauEA.description":"","section.IdAfoe.description":"","section.mfqezj.title":"Forum Discussion","section.section-1743419781857.title":"","section.witfun.description":"","section.szTWCQ.title":"Forum Discussion","section.fsPCXp.description":"","section.CdMvCb.description":"","section.IdAfoe.title":"","section.message-list.description":"","section.zhfXtQ.title":"","section.mfqezj.description":"","section.ggPfrX.title":"Forum Discussion"},"localOverride":false},"CachedAsset:quiltWrapper:netgear.prod:Common:en-US-1756805396116":{"__typename":"CachedAsset","id":"quiltWrapper:netgear.prod:Common:en-US-1756805396116","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"#FFFFFF","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"showLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"700","controllerHighlightColor":"#4099E2","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0.79,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"32px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#000000","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"#FFFFFF","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#333333","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"en-netgear-my-community"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-home-networking-link","params":{"categoryId":"home-networking"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-en-home-mobile-solutions-link","params":{"categoryId":"en-home-mobile-solutions"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"business-solutions"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"migrated-link-4","url":"https://www.netgear.com/hub/","target":"BLANK"}],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"home-networking"},"routeName":"CategoryPage"},{"children":[{"linkType":"EXTERNAL","id":"migrated-link-10","url":"https://my.netgear.com/products.aspx?option=viewwarranty","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link","url":"https://my.netgear.com/cases.aspx","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link-2","url":"https://my.netgear.com/contracts.aspx","target":"BLANK"}],"linkType":"EXTERNAL","id":"Common-external-link-1","url":"https://my.netgear.com/home.aspx","target":"BLANK"},{"children":[{"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.netgear.com/support/download/?model=&_ga=2.38375275.974127454.1697786862-475167439.1689166105","target":"BLANK"},{"linkType":"EXTERNAL","id":"migrated-link-9","url":"https://my.netgear.com/support/contact.aspx","target":"BLANK"}],"linkType":"EXTERNAL","id":"migrated-link-11","url":"https://www.netgear.com/support/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"https://www.netgear.com/search/?query=&tabOrder=.%2Findex.html%2Cblogs%2Ckhoros_conversations%2Cknowledge_articles%2Cproducts%2Csupport&facetFilters=%7B%7D&filters=%7B%7D&referrerPageUrl=https%3A%2F%2Fwww.netgear.com%2Fsupport%2F&verticalUrl=knowledge-articles.html","target":"BLANK"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-15","params":{"boardId":"en-home-orbi-app","categoryId":"home-orbi"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-16","params":{"boardId":"en-home-networking-apps","categoryId":"home-wifi-routers"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-17","params":{"boardId":"en-home-armor","categoryId":"en-home-networking-apps"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-18","params":{"boardId":"en-home-smart-parental-controls","categoryId":"en-home-networking-apps"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-en-business-insight-network-management-link","params":{"boardId":"en-business-insight-network-management","categoryId":"en-business-solutions-insight"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"Common-en-home-networking-apps-link","params":{"categoryId":"en-home-networking-apps"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"#FFFFFF","linkHighlightColor":"#333333","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"#333333"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Alert_Banner","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":true,"backgroundColor":"#1439FF","useBackground":false,"backgroundOpacity":1,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-body-bg)","items":[{"id":"custom.widget.ReactNetgearFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":true,"backgroundColor":"#FFFFFF","useBackground":false,"backgroundOpacity":1,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1756805396679","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.Alert_Banner-en-us-1756805486935":{"__typename":"CachedAsset","id":"component:custom.widget.Alert_Banner-en-us-1756805486935","value":{"component":{"id":"custom.widget.Alert_Banner","template":{"id":"Alert_Banner","markupLanguage":"HTML","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"Banner to be used to share alerts including outages and product announcements","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Alert_Banner","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Banner to be used to share alerts including outages and product announcements","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.ReactNetgearFooter-en-us-1756805486935":{"__typename":"CachedAsset","id":"component:custom.widget.ReactNetgearFooter-en-us-1756805486935","value":{"component":{"id":"custom.widget.ReactNetgearFooter","template":{"id":"ReactNetgearFooter","markupLanguage":"REACT","style":null,"texts":{"custom-footer-aboutus-link":"https://www.netgear.com/about/","custom-footer-aboutus-text":"About Us","custom-footer-contactus-link":"https://www.netgear.com/support/contact.aspx","custom-footer-contactus-text":"Contact us","custom-footer-careers-link":"https://www.netgear.com/about/careers/","custom-footer-careers-text":"Careers","custom-footer-security-link":"https://www.netgear.com/security/","custom-footer-security-text":"Security"},"defaults":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.ReactNetgearFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1756805396679","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1756805396679","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Category:category:business-solutions":{"__typename":"Category","id":"category:business-solutions","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-netgear-my-community":{"__typename":"Category","id":"category:en-netgear-my-community","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-networking-apps":{"__typename":"Forum","id":"board:en-home-networking-apps","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-home-networking-apps":{"__typename":"Category","id":"category:en-home-networking-apps","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-armor":{"__typename":"Forum","id":"board:en-home-armor","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-orbi-app":{"__typename":"Forum","id":"board:en-home-orbi-app","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-business-insight-network-management":{"__typename":"Forum","id":"board:en-business-insight-network-management","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-smart-parental-controls":{"__typename":"Forum","id":"board:en-home-smart-parental-controls","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-home-mobile-solutions":{"__typename":"Category","id":"category:en-home-mobile-solutions","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"CachedAsset:text:en_US-components/community/Navbar-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1756805396679","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","Common_GxOGBp-italian-link":"COMUNITÀ","Common_StQtwX-external-link-7":"Unterstützung nach Produkt","Common_StQtwX-external-link-6":"Downloads","Common_StQtwX-external-link-5":" UNTERSTÜTZUNG","Common_GxOGBp-cable-modems-routers-link":"Modem DSL & Router","Common-business-solutions-link":"NETGEAR For Business","Common_StQtwX-de-netgear-my-community-link":"Meine Gemeinschaft","Common_StQtwX_SXNPsj-wifi-7-link":"Common_SXNPsj-wifi-7-link","Common-external-link-6":"NETGEAR Blog","Common-external-link-5":"Support by product","Common-external-link-4":"Warranty Information","Common-external-link-3":"SEARCH KNOWLEDGE BASE","Common_GxOGBp-external-link-3":" I miei casi","Common_StQtwX-external-link-4":"WISSENSBASIS","Common-en-home-orbi-be-link-1":"Orbi WiFi 7 (BE) Mesh Systems","Common_StQtwX-external-link-3":"Meine Fälle","Common_GxOGBp-external-link-4":"Supporto per prodotto","Common_GxOGBp-external-link":" IL MIO NETGEAR","Common_StQtwX-external-link-2":"Meine Abonnements","Common_GxOGBp-external-link-5":"SUPPORTO","Common_StQtwX-external-link-1":"Meine registrierten Produkte","Common_GxOGBp-external-link-6":"Informazioni sulla garanzia","Common_GxOGBp-external-link-7":"Download","Common_GxOGBp-external-link-8":"BASE DI CONOSCENZA","Common-home-networking-link":"Home Solutions","Common_StQtwX-de-heimnetzwerk-link":"Home-Lösungen","Common_WNjGdS_GxOGBp-it-home-mobile-solutions-link":"Redes de Negocio","Common_GxOGBp-external-link-1":" I miei prodotti registrati","Common_GxOGBp-3":"SUPPORTO","Common_GxOGBp-2":" LA COMUNITÀ","Common_GxOGBp-external-link-2":" I miei abbonamenti","Common-external-link-2":"My Contracts","Common-external-link-1":"MY NETGEAR","Common_GxOGBp-it-home-mobile-solutions-link":"Soluzioni mobili","Common_WNjGdS_GxOGBp-1":" MI NETGEAR","Common_WNjGdS_GxOGBp-0":"DESCARGAS","Common_WNjGdS_GxOGBp-3":"APOYO","Common_WNjGdS_GxOGBp-2":"COMUNIDAD","Common_GxOGBp-1":" IL MIO NETGEAR","Common_SXNPsj-external-link":"MON NETGEAR","Common_GxOGBp-0":" SCARICA","Common_SXNPsj-wifi-7-link":"Communauté","Common_StQtwX-de-business-losungen-link":"Business Lösungen","Common-mobile-wifi-link-1":"Mobile WiFi","Common_StQtwX-de-home-mobile-wifi-link":"Mobile Lösungen","Common-external-link":"My Cases","Common_SXNPsj-wifi-7-routers-link":"Nighthawk WiFi 7 Routers","Common-en-home-orbi-app-link":"Orbi App","migrated-link-18":"NETGEAR Smart Parental Controls","Common-en-home-orbi-be-link":"Orbi WiFi 7 (BE) Mesh Systems","migrated-link-16":"Nighthawk App","migrated-link-17":"NETGEAR Armor","migrated-link-14":"Armor & Parental Controls","migrated-link-15":"Orbi App","migrated-link-12":"Firmware Downloads","migrated-link-13":"KNOWLEDGE BASE","Common-en-home-netgear-armor-link":"NETGEAR Armor, powered by Bitdefender","Common-en-home-networking-apps-link":"NETGEAR APPS","Common_WNjGdS_GxOGBp-external-link":"Registro de mi producto","Common_WNjGdS_GxOGBp-wifi-7-routers-link":"Soluzioni Business","Common_GxOGBp-it-business-soluzioni-link":"Soluzioni Business","migrated-link-10":"My Registered Products","Common_SXNPsj-fr-entreprises-solutions-link":"Solutions Business","migrated-link-11":"SUPPORT","Common_SXNPsj-external-link-2":"My Cases","Common_SXNPsj-external-link-1":"Mes produits enregistrés","Common-home-wifi-link":"Home WiFi","Common_GxOGBp-wifi-7-link":"Rete domestica","Common-en-home-smart-parental-controls-link":"NETGEAR Smart Home Parental Controls","migrated-link-9":"Contact Us","Common_GxOGBp-de-netgear-my-community-link":"Meine Gemeinschaft","migrated-link-7":"Common-external-link-1","migrated-link-8":"Common-external-link-2","Common_StQtwX-external-link":"MEIN NETGEAR","migrated-link-1":"My Community","migrated-link-2":"COMMUNITY","migrated-link-0":"Firmware Downloads","migrated-link-5":"migrated-link-1","migrated-link-6":"Common-external-link","migrated-link-3":"Business Solutions","migrated-link-4":"NETGEAR Blog","Common_GxOGBp-wifi-7-routers-link":"Soluzioni Business","Common_SXNPsj-fr-domestique-reseau-link":"Solutions Pour La Maison","Common_WNjGdS_GxOGBp-wifi-7-link":"Redes de Hogar","Common_SXNPsj-cable-modems-routers-link":"Modems and Modem Gateways","Common_SXNPsj-fr-home-mobile-solutions-link":"Solutions Mobiles","Common_LXGzNf_ZDApqi_SXNPsj-wifi-7-link":"Common_SXNPsj-wifi-7-link","Common_StQtwX_SXNPsj-2":" GEMEINSCHAFT","Common_SXNPsj-3":"SUPPORT","Common-en-home-networking-apps-link-1":"Nighthawk App","Common_SXNPsj-1":"MY NETGEAR","Common_SXNPsj-bienvenue-link":"Ma Communauté","Common_SXNPsj-2":"NETGEAR Forum","Common-cable-modems-routers-link":"Modems and Modem Gateways","Common_WNjGdS_GxOGBp-external-link-3":"BASE DE CONOCIMIENTOS","Common_WNjGdS_GxOGBp-external-link-2":" Mis Casos","Common_WNjGdS_GxOGBp-external-link-1":"Mis Suscripciones","Common-en-netgear-my-community-link":"My Community","Common-digital-canvas-link":"Digital Canvas","Common-wifi-7-routers-link":"Nighthawk WiFi 7 Routers","Common-en-business-insight-network-management-link":"Insight","Common_GxOGBp-it-home-networking-link":"Soluzioni per la casa","Common-wifi-7-link":"Orbi WiFi 7 Mesh Systems","Common-wired-networking-link":"Wired Networking for Home","Common_LXGzNf_ZDApqi_SXNPsj-2":"NETGEAR Forum","Common-mobile-wifi-link":"Mobile WiFi","Common-en-home-mobile-solutions-link":"Mobile Solutions"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1756805396679","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1756805396679","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1756805396679","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/languages/UseLanguageText-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/languages/UseLanguageText-1756805396679","value":{"language.browserLanguage.label":"Browser Default","language.ar-AE.label":"Arabic","language.bg-BG.label":"Bulgarian","language.ca-AD.label":"Catalan","language.cs-CZ.label":"Czech","language.da-DK.label":"Danish","language.de-DE.label":"German","language.el-GR.label":"Greek","language.en-GB.label":"English (UK)","language.en-US.label":"English (US)","language.es-ES.label":"Spanish","language.es-MX.label":"Spanish (Mexican)","language.et-EE.label":"Estonian","language.fa-IR.label":"Persian (Farsi)","language.fi-FI.label":"Finnish","language.fr-FR.label":"French","language.he-IL.label":"Hebrew (modern)","language.hr-HR.label":"Croatian","language.hu-HU.label":"Hungarian","language.in-ID.label":"Indonesian","language.it-IT.label":"Italian","language.ja-JP.label":"Japanese","language.ko-KR.label":"Korean","language.lt-LT.label":"Lithuanian","language.lv-LV.label":"Latvian","language.ms-MY.label":"Malay","language.nl-NL.label":"Dutch","language.no-NO.label":"Norwegian","language.pl-PL.label":"Polish","language.pt-BR.label":"Portuguese (Brazilian)","language.pt-PT.label":"Portuguese","language.ro-RO.label":"Romanian","language.ru-RU.label":"Russian","language.sk-SK.label":"Slovak","language.sq-AL.label":"Albanian","language.sv-SE.label":"Swedish","language.th-TH.label":"Thai","language.tr-TR.label":"Turkish","language.uk-UA.label":"Ukrainian","language.vi-VN.label":"Vietnamese","language.zh-CN.label":"Chinese (Simplified)","language.zh-TW.label":"Chinese (Traditional)","timezone.fieldLabel.label":"Time Zone","timezone.delimiter.label":"------------------------------","timezone.Etc-GMT+12.label":"GMT -12:00 Dateline","timezone.Pacific-Samoa.label":"GMT -11:00 Samoa","timezone.US-Hawaii.label":"GMT -10:00 U.S. Hawaiian Time","timezone.US-Aleutian.label":"GMT -10:00 Aleutian Islands","timezone.Pacific-Marquesas.label":"GMT -09:30 Marquesas","timezone.Pacific-Gambier.label":"GMT -09:00 Gambier Islands","timezone.US-Alaska.label":"GMT -09:00 U.S. Alaska Time","timezone.US-Pacific.label":"GMT -08:00 U.S. Pacific Time","timezone.Pacific-Pitcairn.label":"GMT -08:00 Pitcairn Islands","timezone.US-Mountain.label":"GMT -07:00 U.S. Mountain Time","timezone.US-Arizona.label":"GMT -07:00 U.S. Mountain Time (Arizona)","timezone.US-Central.label":"GMT -06:00 U.S. Central Time","timezone.Mexico-General.label":"GMT -06:00 Mexico","timezone.America-Costa_Rica.label":"GMT -06:00 Costa Rica","timezone.US-Eastern.label":"GMT -05:00 U.S. Eastern Time","timezone.America-Bogota.label":"GMT -05:00 Colombia, Peru, South America","timezone.Canada-Atlantic.label":"GMT -04:00 Atlantic Time","timezone.America-Puerto_Rico.label":"GMT -04:00 Puerto Rico","timezone.Canada-Newfoundland.label":"GMT -03:30 Newfoundland, Canada","timezone.America-Buenos_Aires.label":"GMT -03:00 Argentina","timezone.Brazil-East.label":"GMT -03:00 Brazil","timezone.Atlantic-South_Georgia.label":"GMT -02:00 Mid-Atlantic","timezone.Atlantic-Cape_Verde.label":"GMT -01:00 Cape Verde","timezone.Atlantic-Azores.label":"GMT -01:00 Azores","timezone.Europe-London.label":"GMT ------ U.K.","timezone.Iceland.label":"GMT ------ Iceland","timezone.Europe-Madrid.label":"GMT +01:00 Spain","timezone.Africa-Algiers.label":"GMT +01:00 Algiers, Africa","timezone.Europe-Amsterdam.label":"GMT +01:00 Central Europe","timezone.Europe-Athens.label":"GMT +02:00 Eastern Europe","timezone.Africa-Tripoli.label":"GMT +02:00 Tripoli, Africa","timezone.Egypt.label":"GMT +02:00 Egypt","timezone.Israel.label":"GMT +02:00 Israel","timezone.Asia-Riyadh.label":"GMT +03:00 Saudi Arabia","timezone.Iran.label":"GMT +03:30 Iran","timezone.Europe-Moscow.label":"GMT +03:00 Russia","timezone.Europe-Samara.label":"GMT +04:00 Samara, Europe","timezone.Asia-Dubai.label":"GMT +04:00 Arabian","timezone.Asia-Kabul.label":"GMT +04:30 Afghanistan","timezone.Asia-Karachi.label":"GMT +05:00 Pakistan, West Asia","timezone.Asia-Yekaterinburg.label":"GMT +05:00 Yekaterinburg, Asia","timezone.Asia-Calcutta.label":"GMT +05:30 India","timezone.Asia-Thimphu.label":"GMT +06:00 Bangladesh, Central Asia","timezone.Asia-Novosibirsk.label":"GMT +06:00 Novosibirsk, Asia","timezone.Asia-Rangoon.label":"GMT +06:30 Burma","timezone.Asia-Bangkok.label":"GMT +07:00 Bangkok, Hanoi, Jakarta","timezone.Asia-Krasnoyarsk.label":"GMT +07:00 Krasnoyarsk, Asia","timezone.PRC.label":"GMT +08:00 China","timezone.Singapore.label":"GMT +08:00 Singapore","timezone.Asia-Taipei.label":"GMT +08:00 Taiwan","timezone.Australia-West.label":"GMT +08:00 Australia (WT)","timezone.Asia-Irkutsk.label":"GMT +08:00 Irkutsk, Asia","timezone.Japan.label":"GMT +09:00 Japan","timezone.Asia-Seoul.label":"GMT +09:00 Korea","timezone.Asia-Yakutsk.label":"GMT +09:00 Yakutsk, Russia","timezone.Australia-North.label":"GMT +09:30 Australia (NT)","timezone.Australia-Adelaide.label":"GMT +09:30 Australia (ST)","timezone.Australia-Sydney.label":"GMT +10:00 Australia (ET)","timezone.Australia-Queensland.label":"GMT +10:00 Australia (Queensland)","timezone.Asia-Magadan.label":"GMT +10:00 Magadan, Asia","timezone.Australia-Lord_Howe.label":"GMT +10:30 Australia (Lord Howe)","timezone.Pacific-Guadalcanal.label":"GMT +11:00 Central Pacific","timezone.Pacific-Norfolk.label":"GMT +11:30 Norfolk Islands","timezone.Pacific-Auckland.label":"GMT +12:00 New Zealand","timezone.Pacific-Fiji.label":"GMT +12:00 Fiji","timezone.Antarctica-South_Pole.label":"GMT +12:00 South Pole, Antarctica"},"localOverride":false},"CachedAsset:text:en_US-components/languages/LanguagePicker-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/languages/LanguagePicker-1756805396679","value":{"dropdown.title":"Language selector","selected.language":"Currently selected language","toast.successMessage":"Go to the {newLanguage} community
I only have one router and one modem. When I go to play a game (Just Dance 2022) on my x box one gaming console, an app is required to do so. I have installed the app on my mobile device. Both the mobile device and the console are connected to the internet. Nothing happens when it is time to pair the app to the game. The troubleshooting platforms I have come across say it is probably due to double NAT. I tried to fix the issue on my router by going to routerlogin.net and was not given the option to put it into bridge mode in advanced settings.
","body@stringLength":"562","rawBody":"I only have one router and one modem. When I go to play a game (Just Dance 2022) on my x box one gaming console, an app is required to do so. I have installed the app on my mobile device. Both the mobile device and the console are connected to the internet. Nothing happens when it is time to pair the app to the game. The troubleshooting platforms I have come across say it is probably due to double NAT. I tried to fix the issue on my router by going to routerlogin.net and was not given the option to put it into bridge mode in advanced settings.
","author":{"__ref":"User:user:1061944"},"isEscalated":null,"postTime":"2022-12-30T07:56:09.581-08:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":12},"Revision:revision:2283709_1":{"__typename":"Revision","id":"revision:2283709_1","lastEditTime":"2022-12-30T08:19:30.353-08:00"},"ForumReplyMessage:message:2285274":{"__typename":"ForumReplyMessage","uid":2285274,"id":"message:2285274","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-routers-general/message:2282710/message:2285274","revisionNum":1,"author":{"__ref":"User:user:1061944"},"readOnly":false},"ModerationData:moderation_data:2285370":{"__typename":"ModerationData","id":"moderation_data:2285370","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:2285370":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:80637"},"id":"message:2285370","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-routers-general/message:2282710/message:2285370","revisionNum":1,"uid":2285370,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-wifi-routers-general"},"parent":{"__ref":"ForumReplyMessage:message:2285274"},"conversation":{"__ref":"Conversation:conversation:2282710"},"subject":"Re: R6220 Bridge mode","moderationData":{"__ref":"ModerationData:moderation_data:2285370"},"body":"Unfortunately, the pix mean nothing to me.
\n\n
Did the link I sent earlier mean anything?
\n\n
How to bridge mode DZS router | DZS Router Bridge mode H660EW-V - YouTube
\n\n
You can narrow down the options by looking fir the things on the modem. Does it have a row of Ethernet ports on the back? Does it do wifi?
\n\n
On the gem, is there a user community out there somewhere? Its equivalent of this place.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2023-01-06T02:31:24.185-08:00","lastPublishTime":"2023-01-06T02:31:24.185-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":7291},"placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"customFields":[]},"QueryVariables:ReplyList:message:2283709:1":{"__typename":"QueryVariables","id":"ReplyList:message:2283709:1","value":{"id":"message:2283709","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1756805396679","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1756805396679","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1756805396679","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1756805396679","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. Are you sure you want to continue?","action.submit":"Continue","action.cancel":"Go Back"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1756805396679","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1756805396679","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1756805396679","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"ModerationData:moderation_data:2283945":{"__typename":"ModerationData","id":"moderation_data:2283945","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2283945":{"__typename":"ForumReplyMessage","uid":2283945,"id":"message:2283945","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-routers-general/message:2282710/message:2283945","revisionNum":1,"author":{"__ref":"User:user:1061944"},"readOnly":false,"repliesCount":10,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-wifi-routers-general"},"parent":{"__ref":"ForumReplyMessage:message:2283709"},"conversation":{"__ref":"Conversation:conversation:2282710"},"subject":"Re: R6220 Bridge mode","moderationData":{"__ref":"ModerationData:moderation_data:2283945"},"body":"Here is a picture of the bottom of my modem. The brand is DZS (the one provided to us by our ISP at the time of installation).
If I were to change the setting to modem only then would that affect the WIFi connection on other devices coming from the Netgear router? The yellow cord is plugged into the Netgear router. I am not able to send a picture of that. It only allows me to send one attachment at a time. I do have a picture though if you want to see it. Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-12-31T12:27:15.077-08:00","lastPublishTime":"2022-12-31T12:27:15.077-08:00","metrics":{"__typename":"MessageMetrics","views":7333},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwzfDM5OjF8aW50LDIyODM5NjUsMjI4Mzk2NQ","node":{"__ref":"ForumReplyMessage:message:2283965"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuOHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message2283945AttachmentNumber1\",\"url\":\"https://community.netgear.com/t5/s/ejquo23388/attachments/ejquo23388/home-wifi-routers-general/158167/1/20221231_130823.jpg\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2283965":{"__typename":"ModerationData","id":"moderation_data:2283965","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2283965":{"__typename":"ForumReplyMessage","uid":2283965,"id":"message:2283965","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-routers-general/message:2282710/message:2283965","revisionNum":1,"author":{"__ref":"User:user:80637"},"readOnly":false,"repliesCount":9,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-wifi-routers-general"},"parent":{"__ref":"ForumReplyMessage:message:2283945"},"conversation":{"__ref":"Conversation:conversation:2282710"},"subject":"Re: R6220 Bridge mode","moderationData":{"__ref":"ModerationData:moderation_data:2283965"},"body":"\n
jmoulton1 wrote:
\nHere is a picture of the bottom of my modem. The brand is DZS (the one provided to us by our ISP at the time of installation).
\n\n
That looks suspiciously like a modem/router. (Does it also do voice, phone, connectisns?) That is likely to cause the NAT problem you see.
\n\n
\n
If I were to change the setting to modem only then would that affect the WIFi connection on other devices coming from the Netgear router?
\n
It shouldn't. If anything it should clean up your network and get the modem out of the way.
\n\n
The challenge could be to put this thing into bridge (modem only) mode. You'll have to track down a model number, or ask your ISP, for help on that front.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-12-31T13:28:56.128-08:00","lastPublishTime":"2022-12-31T13:28:56.128-08:00","metrics":{"__typename":"MessageMetrics","views":7378},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwxfDM5OjF8aW50LDIyODQ3NDUsMjI4NDc0NQ","node":{"__ref":"ForumReplyMessage:message:2284745"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2284745":{"__typename":"ModerationData","id":"moderation_data:2284745","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2284745":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1061944"},"id":"message:2284745","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-routers-general/message:2282710/message:2284745","revisionNum":1,"uid":2284745,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-wifi-routers-general"},"parent":{"__ref":"ForumReplyMessage:message:2283965"},"conversation":{"__ref":"Conversation:conversation:2282710"},"subject":"Re: R6220 Bridge mode","moderationData":{"__ref":"ModerationData:moderation_data:2284745"},"body":"The modem possibly could have a phone, voicemail, etc. however, we do not have a landline so it is not set up for that. I did contact my ISP about the issue and they suggested using a public IP address to solve the issue. I'm worried that this would cause security issues with the WIFi. If I were to go this route, is there a setting in the Netgear router that would solve this issue or is there a way to change the setting to Modem only in the router?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":8,"postTime":"2023-01-03T18:05:10.735-08:00","lastPublishTime":"2023-01-03T18:05:10.735-08:00","metrics":{"__typename":"MessageMetrics","views":7311},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1756805396679","value":{"loadMore":"Show More"},"localOverride":false},"Attachment:{\"id\":\"attachment:message2283945AttachmentNumber1\",\"url\":\"https://community.netgear.com/t5/s/ejquo23388/attachments/ejquo23388/home-wifi-routers-general/158167/1/20221231_130823.jpg\"}":{"__typename":"Attachment","id":"attachment:message2283945AttachmentNumber1","filename":"20221231_130823.jpg","filesize":430291,"contentType":"image/jpeg","url":"https://community.netgear.com/t5/s/ejquo23388/attachments/ejquo23388/home-wifi-routers-general/158167/1/20221231_130823.jpg"},"QueryVariables:ReplyList:message:2005808:1":{"__typename":"QueryVariables","id":"ReplyList:message:2005808:1","value":{"id":"message:2005808","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ForumReplyMessage:message:2005805":{"__typename":"ForumReplyMessage","id":"message:2005805","customFields":[],"entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-range-extenders/message:2005803/message:2005805","revisionNum":1,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"uid":2005805,"author":{"__ref":"User:user:74881"},"readOnly":false,"repliesCount":2},"ForumReplyMessage:message:2005808":{"__typename":"ForumReplyMessage","id":"message:2005808","customFields":[],"entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-range-extenders/message:2005803/message:2005808","revisionNum":1,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"uid":2005808,"author":{"__ref":"User:user:882069"},"readOnly":false,"repliesCount":1,"parent":{"__ref":"ForumReplyMessage:message:2005805"},"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwxMHwzOToxfGludCwyMDA1ODMyLDIwMDU4MzI","node":{"__ref":"ForumReplyMessage:message:2005832"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:74881":{"__typename":"User","id":"user:74881","entityType":"USER","eventPath":"community:ejquo23388/user:74881","deleted":false,"uid":74881,"login":"FURRYe38","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-04-14T14:22:21.000-07:00"},"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.netgear.com/t5/s/ejquo23388/images/dS03NDg4MS0zMzk1OWk0ODAwMTQ0QkQ4QkRGMDA5"},"rank":{"__ref":"Rank:rank:57"}},"Forum:board:home-wifi-range-extenders":{"__typename":"Forum","id":"board:home-wifi-range-extenders","entityType":"FORUM","displayId":"home-wifi-range-extenders","nodeType":"board","depth":4,"conversationStyle":"FORUM","title":"Nighthawk WiFi Range Extenders","shortTitle":"Nighthawk WiFi Range Extenders","parent":{"__ref":"Category:category:home-wifi-routers"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-range-extenders/"},"User:user:882069":{"__typename":"User","id":"user:882069","entityType":"USER","eventPath":"community:ejquo23388/user:882069","deleted":false,"uid":882069,"login":"ahyland","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-10-04T07:39:34.779-07:00"}},"ForumTopicMessage:message:2005803":{"__typename":"ForumTopicMessage","uid":2005803,"subject":"Failed connection / \"self-assigned IP address\"","id":"message:2005803","entityType":"FORUM_TOPIC","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-range-extenders/message:2005803","revisionNum":1,"repliesCount":3},"Conversation:conversation:2005803":{"__typename":"Conversation","id":"conversation:2005803","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2005803"},"lastPostingActivityTime":"2020-11-13T12:48:30.313-08:00","lastPostTime":"2020-11-13T12:48:30.313-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:2005832":{"__typename":"ModerationData","id":"moderation_data:2005832","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2005832":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:74881"},"id":"message:2005832","entityType":"FORUM_REPLY","eventPath":"category:home-wifi-routers/category:home-networking/category:English/community:ejquo23388board:home-wifi-range-extenders/message:2005803/message:2005832","revisionNum":1,"uid":2005832,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-wifi-range-extenders"},"parent":{"__ref":"ForumReplyMessage:message:2005808"},"conversation":{"__ref":"Conversation:conversation:2005803"},"subject":"Re: Failed connection / \"self-assigned IP address\"","moderationData":{"__ref":"ModerationData:moderation_data:2005832"},"body":":smileywink:
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"14","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-13T12:48:30.313-08:00","lastPublishTime":"2020-11-13T12:48:30.313-08:00","metrics":{"__typename":"MessageMetrics","views":1072},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1756805396679":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1756805396679","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. The maximum number of attachments per message is: {maxAttachmentCount, number, integer}.","errorDuplicate":"This file is already attached."},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"home-wifi-routers-general","messageSubject":"r6220-bridge-mode","messageId":"2282710","replyId":"2283709"},"buildId":"WM9SdYbkBOUO6CupNKc_7","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"TenancyMiddleware=TRACE,OriginHelper=TRACE","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"netgear","serviceVersion":"25.8.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_customComponent_CustomComponent","components_messages_TopicWithThreadedReplyListWidget","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_external_components_ExternalComponent","components_messages_EscalatedMessageBanner","components_customComponent_CustomComponentContent_HtmlContent","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip","shared_client_components_common_List_UnstyledList","components_messages_MessageView","components_customComponent_CustomComponentContent_CustomComponentScripts","shared_client_components_common_Pager_PagerLoadMore","components_attachments_AttachmentView","components_attachments_AttachmentView_AttachmentViewChip"],"appGip":true,"scriptLoader":[]}