This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I just purchased an R6220 today based on the claim of IPv6 support.
On April 25, I will be speaking at the North American IPv6 Summit in Sunnyvale.
I've been on hold for 47:30 against an estimated hold time of 5 minutes in a queue that was allegedly 3 deep for ticket 28323581.
Unless Netgear wants to be named and shamed publicly for this false advertising, I highly recommend that someone from Netgear reach out to me urgently about this matter. Firmware was promised 3Q 2016 and yet here we are 2Q 2017 and still the most current firmware (Router Firmware Version V1.1.0.34_1.0.1) still lacks IPv6 support in the GUI. Given that this was in the documentation in early 2015, this situation is untenable and utterly unacceptable, bordering on fraud.
I fully expect Netgear to resolve this situation promptly with minimum additional effort on my part or I will be using this forum to recruit clients for a class action lawsuit.
The community has been beyond patient at this point.
Model: R6220|AC1200 Smart WiFi Router with External Antennas
This needs to be escalated. I work in an IT environment and while we do put things like this on the back burner, I have NEVER had it sit there for that long. You're hoping we forget about it. If you guys were actually concerned about this, you would update your product page to not have one of its features be IPv6. People keep buying this router expecting it to support IPv6 and it still doesnt. Ive had this router for almost a year now and one of the main reasons I bought it was its so-called ability to use IPv6. Think of how many other people bought this router and are unaware of this issue. I had faith in you guys when trying to release it by march but that deadline was ignored. While beta versions of a firmware update are nice, it doesn't solve the original issue. There needs to be a full release of a firmware update, not a request to get a beta firmware. It really seems like you guys could care less about this product now because they sold and thats all that matters to you. If this doesn't get solved by the end of august I will not be buying or recommending any of your products anymore.
