R6220 Firmware update did not take

[Brian111222333]

I have an R6220 with firmware V1.0.0.17_1.0.1.  Received a message from Netgear to update to 1.1.0.31.  I followed the procedure, but when the router was back up it is still showing the original firmware version.  It did not give an error messages

[DexterJB · Accepted solution]

Hi @Brian111222333 and @greenja,

I suggest manually updating the firmware then perform a reset and reconfiguration. You may refer to the links below for the steps:

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

Regards,

Dexter

Community Links

[greenja]

The same for me.  I am running an iMac with yosemite hard wired into the R6220.  I've attempted to load the firmware 3 times and it stays at the old V1.0.0.17_1.0.1 level.

[DexterJB · Accepted solution]

Hi @Brian111222333 and @greenja,

I suggest manually updating the firmware then perform a reset and reconfiguration. You may refer to the links below for the steps:

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

Regards,

Dexter

Community Links

[Brian111222333]

I thought I did the same thing before I wrote the post, but I tried it again and this time it worked.  thanks