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R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devices?

jcfooser123
Aspirant

R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devices?

Issue - The router is currently passing it's wireless ip-address as DNS server to connected devices.  Unfortunately I am unable to resolve dns requests using the routers wireless ip-address/gateway address.  If I manually configure isp dns server addresses then I am able to resolve dns requests.

 

Model R6220 -AC1200 Smart WiFi Router

Router Firmware:

V1.1.0.86_1.0.1

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 4

Accepted Solutions
antinode
Guru

Re: R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devic

> [...] The router is currently passing it's wireless ip-address [...]

 

   That's its LAN IP address ("192.168.1.1"?).  It's true for wired or
wireless.

 

> [...] as DNS server to connected devices.

 

   That's what it does.

 

> Unfortunately I am unable to resolve dns requests using the routers
> wireless ip-address/gateway address. [...]

 

   What happens when you try?  "unable" is not a useful problem
description.  It does not say what you did.  It does not say what
happened when you did it.  As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations.

 

   What are the DNS servers specified in the configuration of the R6220?
BASIC > Intenet : Domain Name Server (DNS) Address : ...

 

> [...] If I manually configure isp dns server addresses [...]


   "manually configure" them _where_?  On the R6220, or on your client
device, or where?


> [...] Is there a way to have the router pass ISP DNS server addresses
> to connected devices?

 

   Do you mean, can you specify which DNS server(s) the DHCP server on
the R6220 will pass to its DHCP client devices?  I'd say, no.  I've
never seen any user-specified options for the DHCP server on any of
these routers, other than Address Reservation.

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Message 3 of 4

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jcfooser123
Aspirant

Re: R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devic

Just to add to issue.  Is there a way to have the router pass ISP DNS server addresses to connected devices?

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 2 of 4
antinode
Guru

Re: R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devic

> [...] The router is currently passing it's wireless ip-address [...]

 

   That's its LAN IP address ("192.168.1.1"?).  It's true for wired or
wireless.

 

> [...] as DNS server to connected devices.

 

   That's what it does.

 

> Unfortunately I am unable to resolve dns requests using the routers
> wireless ip-address/gateway address. [...]

 

   What happens when you try?  "unable" is not a useful problem
description.  It does not say what you did.  It does not say what
happened when you did it.  As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations.

 

   What are the DNS servers specified in the configuration of the R6220?
BASIC > Intenet : Domain Name Server (DNS) Address : ...

 

> [...] If I manually configure isp dns server addresses [...]


   "manually configure" them _where_?  On the R6220, or on your client
device, or where?


> [...] Is there a way to have the router pass ISP DNS server addresses
> to connected devices?

 

   Do you mean, can you specify which DNS server(s) the DHCP server on
the R6220 will pass to its DHCP client devices?  I'd say, no.  I've
never seen any user-specified options for the DHCP server on any of
these routers, other than Address Reservation.

Message 3 of 4
jcfooser123
Aspirant

Re: R6220 - How do I get the router to pass DNS Server address/addresses to wireless connected devic

1st) Thank you for assisting.

 

2nd) To answer your questions:

Question:

What happens when you try? "unable" is not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations.

 

Answer:

What happens when I attempt to bring up a webpage on the laptop it fails.  There was link everywhere, and the router showed it was connected to the internet in its gui.  Additionally I knew the connections to and thru the router worked as I could manually ping internet dns servers.  4.2.2.2 & 8.8.8.8

 

Question:

"manually configure" them _where_? On the R6220, or on your client
device, or where?

 

Answer:

I manually configured the isp's DNS Server addresses on The client workstation.  Once the Windows10 client was manually configured to the ISP's DNS Servers then web-browsers started functioning.   The reason I tried this was that through testing I determined that I could ping dns servers on the internet.  i.e. 4.2.2.2 & 8.8.8.8 - I attempted to ping these devices to determine if the internet was accessible and the pings were successful.

 

Additionally prior to manually configuring dns on win10 workstation when I pinged www.google.com it replied but from the routers lan-side ip-addess, 192.168.1.1

 

Sorry if my ask is/was too vague.  I hope these answers will help.   FYI:  I haven't fould anywhere in the router gui to adjust dhcp options served by the router. 

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