Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
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kchumps wrote:What are all the lights on the router doing?
- Power light is solid green. Wi-Fi light is blinking, WPS light is on.
What modem are you using?
- Surfboard SB6141
Did it randomly stop or what were you doing when it disconnected?
- Randomly stopped at like 9:30 this morning, was on my PS4
Can you hardwire into the router to access the gui?
- Can I do that if there's no signal?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.- No, I'll try that now
the lights are on which is a good sign.
You don't need to access it via wifi. You can hardwire a device to the router. Its how I recommend everyone for whenever they're updating firmware to do it.
wifi blinking usually means data is transmitting/receiving. Which is a good sign.
Did you try rebooting both the modem and router?
Make sure to power up the modem first. give it a few minutes and then boot the router.
Many times if your wifi/ethernet are working but you're getting \"no internet available\" it can be a modem issue. go to 192.168.100.1. This should be the ip address for the modem. You can log into it and see its modem connections page. Take a screen snip of that and post it back if the rebooting/resetting doesn't fix the issue.
","body@stringLength":"1703","rawBody":"wrote: What are all the lights on the router doing?
- Power light is solid green. Wi-Fi light is blinking, WPS light is on.
What modem are you using?
- Surfboard SB6141
Did it randomly stop or what were you doing when it disconnected?
- Randomly stopped at like 9:30 this morning, was on my PS4
Can you hardwire into the router to access the gui?
- Can I do that if there's no signal?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.- No, I'll try that now
the lights are on which is a good sign.
You don't need to access it via wifi. You can hardwire a device to the router. Its how I recommend everyone for whenever they're updating firmware to do it.
wifi blinking usually means data is transmitting/receiving. Which is a good sign.
Did you try rebooting both the modem and router?
Make sure to power up the modem first. give it a few minutes and then boot the router.
Many times if your wifi/ethernet are working but you're getting \"no internet available\" it can be a modem issue. go to 192.168.100.1. This should be the ip address for the modem. You can log into it and see its modem connections page. Take a screen snip of that and post it back if the rebooting/resetting doesn't fix the issue.
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