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Re: R6250
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Hi @Klthoma86,
1. What is the firmware version of the router?
2. Are you referring to the "Pause Internet" feature on the Genie app?
3. Are you using Android or iOS?
4. Have you tried using another device (Android or iOS)?
Regards,
Dexter
Community Team
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Hi @Klthoma86,
1. What is the firmware version of the router?
2. Are you referring to the "Pause Internet" feature on the Genie app?
3. Are you using Android or iOS?
4. Have you tried using another device (Android or iOS)?
Regards,
Dexter
Community Team
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Re: R6250
Hi @Klthoma86,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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