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Forum Discussion
Angelo22
Mar 19, 2022Aspirant
R6260 WIFI Latency/Packet Loss Issue
Hello, So I purchased a Netgear R6260 router last year around September and ever since then I've had a problem with the WIFI. So the problem only happens while connected to the WIFI (both 2.4G...
DexterJB
Mar 24, 2022NETGEAR Moderator
Hi Angelo22, welcome to the community. We'd like to know the following.
What troubleshooting steps have you tried other than resetting the router and updating the firmware?
What speeds are you getting on your wireless devices (2.4GHz and 5GHz)?
Has this issue occurred with other firmware versions as well?
Dexter
NETGEAR Team
Angelo22
Mar 24, 2022Aspirant
Hey DexterJB,
So I ended up calling tech support a few days ago and they advised me to set up my main WIFI device IP address as the default DMZ server which has not fixed the issue yet. I've also changed my DNS on both the IPv4 and IPv6 settings to Cloudfare (1.1.1.1) and (1.0.0.1) on both my WIndows 11 PC and the router itself. All to no avail.
EDIT: Forgot to mention my fastest 2.4Ghz download speeds are around 80mbps and 5Ghz is 231mbps (same as my Ethernet connection)