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Forum Discussion
Angelo22
Mar 19, 2022Aspirant
R6260 WIFI Latency/Packet Loss Issue
Hello, So I purchased a Netgear R6260 router last year around September and ever since then I've had a problem with the WIFI. So the problem only happens while connected to the WIFI (both 2.4G...
Angelo22
Mar 25, 2022Aspirant
Hey DexterJB,
So I ended up calling tech support a few days ago and they advised me to set up my main WIFI device IP address as the default DMZ server which has not fixed the issue yet. I've also changed my DNS on both the IPv4 and IPv6 settings to Cloudfare (1.1.1.1) and (1.0.0.1) on both my WIndows 11 PC and the router itself. All to no avail.
EDIT: Forgot to mention my fastest 2.4Ghz download speeds are around 80mbps and 5Ghz is 231mbps (same as my Ethernet connection)
michaelkenward
Mar 25, 2022Guru - Experienced User
Angelo22 wrote:
Hey DexterJB,
So I ended up calling tech support a few days ago and they advised me to set up my main WIFI device IP address as the default DMZ server which has not fixed the issue yet. I've also changed my DNS on both the IPv4 and IPv6 settings to Cloudfare (1.1.1.1) and (1.0.0.1) on both my WIndows 11 PC and the router itself. All to no avail.
Sounds like witchcraft.
EDIT: Forgot to mention my fastest 2.4Ghz download speeds are around 80mbps and 5Ghz is 231mbps (same as my Ethernet connection)
Those are about the best you can expect for many wifi devices. The speed of those depends on the wifi client, not the router.
When it comes to devices, the R6260 is pretty well the bottom of the Netgear range.
- Angelo22Mar 25, 2022Aspirant
I used to have a cheaper Netgear router years ago and it was amazing. I had no issues with it for about 5 years. I decided to upgrade to a router that supported 1Gbps download speeds. I plan to upgrade sometime this year since my ISP recently finished infrastructure in my area for it. I have been so disappointed with the WIFI capabilities of this router that I'm considering selling it and buying another brand like Linksys.
- michaelkenwardMar 25, 2022Guru - Experienced User
Angelo22 wrote:
I decided to upgrade to a router that supported 1Gbps download speeds.
Regardless of their advertising spiel, next to nothing will come anywhere near that with wifi, especially the AC1600 wifi technology in the R6260.
This might be useful:
Understand Wi-Fi 4/5/6 (802.11 n/ac/ad/ax)
@duckware knows their stuff and can bust a few myths and cut through marketing hype.
You won't get much for ÂŁ46.75, the Amazon price for the R6260 in the UK. You can spend getting on for ten times that price for a router. Scary.
You say you have a "Arris 1Gbps modem", but that could mean anything. Arris sells a lot of stuff with that label. Only a model number is any guide to its capabilities. The 1 Gbps is probably the LAN speed.
- Angelo22Mar 26, 2022Aspirant
The modem in question is an Arris Surfboard SB190 which only has DOCSIS 3.0 speeds. After doing some research, it turns out I'm only limited to about 644mbps according to the specs. Definitely guilty of just reading the front of the box and a handful of Amazon reviews before buying. Oh well. I can see how marketing can sometimes get people into buying the wrong thing. Don't think it matters much though. I can probably opt to get the 500mbps plan and still get decent speeds. I don't have a real use for anything faster than that, I guess I just wanted to "future proof" my purchase đ