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Forum Discussion
R6350 random disconnects in only one application
My girlfriend and I use a program called Second Life. My ISP is Cox and they have always been stellar for performance. Recently we got an upgraded router and suddenly we are having problems. I recen...
HojoCat wrote:
I recently got a Netgear R6350 router. Since I set it up we both have been experiencing random disconnects from Second Life. Otherwise the performance is still stellar. No lag spikes, no significant packet loss, just random disconnects up to an hour after logging in.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Have you looked at the logs for clues?
During router setup I used Netgear's Nighthawk app and let it use default settingsare there any special router settings needed by Cox that I should change?
Have you asked Second Life for guidance on that?
