× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

R6400 Networking speeds

Varotk
Follower

R6400 Networking speeds

I bought this router 1 week ago sadly since I started using it I've had lots of lag spikes and packet loss whenever I game or when I stream Netflix on my TV connected through the ethernet cable and I dont know how to fix it. ive tried to reset my router, the typical turning it on and off and copying the settings from my last router and it doesnt seem to work at all, it also happen that when I do a speedtest, it gives speeds of 200Mbps+ download, and average 150Mbps upload, but suddenly in the next test just after the first one, it just gives up to 10Mbps, but the uploads still over the 100Mbps, it really fluctuates a lot, so I don't know what's happening.

Btw, I have the last firmware version: V1.0.1.20_1.0.16.

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 3

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: R6400 Networking speeds

Hi @Varotk,

1. Does the issue persist when bypassing the router and connecting straight to the modem?

2. You can try changing the MTU. The links below may help out.

http://kb.netgear.com/app/answers/detail/a_id/19863

http://kb.netgear.com/app/answers/detail/a_id/25675

3. Have you tried changing the Ethernet cable that is connecting the modem to the router?

4. Does the issue persist on your other wired and wireless devices?

Regards,

Dexter

Community Team

View solution in original post

Message 2 of 3

All Replies
DexterJB
NETGEAR Moderator

Re: R6400 Networking speeds

Hi @Varotk,

1. Does the issue persist when bypassing the router and connecting straight to the modem?

2. You can try changing the MTU. The links below may help out.

http://kb.netgear.com/app/answers/detail/a_id/19863

http://kb.netgear.com/app/answers/detail/a_id/25675

3. Have you tried changing the Ethernet cable that is connecting the modem to the router?

4. Does the issue persist on your other wired and wireless devices?

Regards,

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: R6400 Networking speeds

Hi @Varotk,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 4815 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series