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R6400 port forwarding not available

jeffwest63
Aspirant

R6400 port forwarding not available

I have a r6400 router and I am trying to turn on the port forwarding and it is unavailable?

must be in the settings but I am unsure on where to look

thank you in advance

Jeff

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 7

Accepted Solutions
schumaku
Guru

Re: R6400 port forwarding not available

Worth a note: If your R6400 (or any other Netgear router) is operating in Access Point mode - not as a router - there can't be any port forwarding available.

View solution in original post

Message 3 of 7

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antinode
Guru

Re: R6400 port forwarding not available

> R6400 [...]

 

   R6400 or R6400v2?  Look at the product label.  Firmware version?

 

> [...] must be in the settings but I am unsure on where to look

 

   If only there were some kind of "User Manual" for these devices...

 

   But, wait!!!

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.  Look for "Port
Forwarding"?

Message 2 of 7
schumaku
Guru

Re: R6400 port forwarding not available

Worth a note: If your R6400 (or any other Netgear router) is operating in Access Point mode - not as a router - there can't be any port forwarding available.

Message 3 of 7

Re: R6400 port forwarding not available


@jeffwest63 wrote:

I have a r6400 router and I am trying to turn on the port forwarding and it is unavailable?

 

Why?

 

Tell people what you really want to do and you might get better advice.

 

 

Message 4 of 7
jeffwest63
Aspirant

Re: R6400 port forwarding not available

Trying to open a port for our security system so I can remote view the cameras from mobile devices.

Im in NetGear Genie but the "port forwarding" is greyed out and not available in the ADVANCE settings

Im sure it is something simple but would appreciate any help! tyia


@michaelkenward wrote:

@jeffwest63 wrote:

I have a r6400 router and I am trying to turn on the port forwarding and it is unavailable?

 

Why?

 

Tell people what you really want to do and you might get better advice.

 

 


 

Model: R6400|AC1750 Smart WiFi Router
Message 5 of 7

Re: R6400 port forwarding not available


@jeffwest63 wrote:

Im in NetGear Genie....

 

Which one? Desktop? Mobile?

 

Most stuff is best done with the browser graphical user interface.

 


@jeffwest63 wrote:

Trying to open a port for our security system so I can remote view the cameras from mobile devices.

Not a cloud based system then. That's why Arlo is so much easier to use, albeit at a price.

 

As @schumaku says, I assume that the R6400 is not in AP mode.

 

 

 

 

Message 6 of 7
schumaku
Guru

Re: R6400 port forwarding not available


@jeffwest63 wrote:

Im in NetGear Genie but the "port forwarding" is greyed out and not available in the ADVANCE settings

This proofs that you are digging at the wrong device - reads like your R6400 is operating in AP mode, not in router mode.

 

How does your R6400 connect to the Internet then - ISP, cable modem/router, ...?

Message 7 of 7
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