× Attn: Nighthawk Pro Gaming members, we have recently released firmware to address a critical security vulnerability. For more information click here. .
× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

R6400 trouble connecting printer

Olivier21
Follower

R6400 trouble connecting printer

MacBook OS Sierra

Printer Brother HL-1430

 

Neatgear USB Control Center does not show the printer name only Printer - - and is able to connect. After connecting is states 'Mannually connected to MacBook'. Nevertheless the printer is offline, so the router does not activate the printer. After manually activating the printer it still states the printer is offline.

The Firewall is off, the printer USB cable is working correct what cann it be more?   

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 3

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: R6400 trouble connecting printer

Hi @Olivier21,

 

1. Please try removing and adding the printer on your Mac.

2. If the issue persists, please try uninstalling and re-installing the USB Control Center.

3. Does the issue persist on your other computers?

 

Regards,

 

Dexter

Community Team

View solution in original post

Message 2 of 3

All Replies
DexterJB
NETGEAR Moderator

Re: R6400 trouble connecting printer

Hi @Olivier21,

 

1. Please try removing and adding the printer on your Mac.

2. If the issue persists, please try uninstalling and re-installing the USB Control Center.

3. Does the issue persist on your other computers?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: R6400 trouble connecting printer

Hi @Olivier21,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 3
Discussion stats
  • 2 replies
  • 1514 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series