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Forum Discussion

rgjacobsen's avatar
rgjacobsen
Tutor
Feb 13, 2022

R6400v2 Router keeps dropping Internet Connection

R6400v2 Router keeps dropping Internet connection. Some days I have to reboot it twice or more. Weirdly enough, checking the Internet connection through the app always gives me the super fast connecti...
plemans's avatar
plemans
Guru - Experienced User
Feb 14, 2022

"The latest version" isn't always the latest or there could be a version with issues. Its why we ask for an actual version number you're on. 

did ipv6 help?

rgjacobsen's avatar
rgjacobsen
Tutor
Feb 14, 2022
It didn’t, it has just happened again. Firmware is v1.0.4.122_10.0.95, when I check for newer versions it says none is available.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Feb 14, 2022

    Try downgrading the firmware a version or 2. I've seen reports on the .122 firmware of issues. 

    • rgjacobsen's avatar
      rgjacobsen
      Tutor
      Feb 14, 2022
      I have just read that someone had problems installing firmware manually with this model. In any case, how would I downgrade? I would need the previous firmware file, does Netgear have that available for downloading?