× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.

Start a New Discussion

Start a New Discussion

Orbi WiFi 7 RBE973
Reply

RBR20 and satellite issues - starting to get intermittent connectivity issues

NHOGLEN
Follower
Follower
‎2021-03-22 02:47 PM
‎2021-03-22 02:47 PM

RBR20 and satellite issues - starting to get intermittent connectivity issues

Hi
I have a RBR20 router with two satellites and purchased last year. We have had good luck with our set-up but recently my desktop has been having connectivity issues....it runs off of one of the satellites.  Speed is also very poor as the (10 mbps) vs for example my phone (115mbps). I have been checking the speed recently on all devices and it is variable.

I also noted that the desktop is on 2.4 GHZ whereas other devices are on the 5 GHZ. How can I change this?

Also, could my issue simply be my wifi card?

 

Anyone have any thoughts/suggestions/solutions?

 

 

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 2
0 Kudos
Reply
dburg
Aspirant
Aspirant
‎2021-03-22 03:57 PM
‎2021-03-22 03:57 PM

Re: RBR20 and satellite issues - starting to get intermittent connectivity issues

Check your Wi-Fi card first, whether or not it supports 5 GHz frequency.

Message 2 of 2
0 Kudos
Reply
Top Contributors
See All
Discussion stats
  • 1 reply
  • ‎2021-03-22 02:47 PM
  • 670 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series