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Having the same issue with the download on my imac the file shows up as "Adobe"icon am unable to get the zip file for the Satellite RBW30. The same goes for RBR40 getting the dmg file and it will not open.
In retrospect I would never buy anything from Netgear again even tho everything works great it's always the problems in trying to update. In the Orbi App says everything is "up to date while on line it shows new firmware:.
Perhaps you are, and perhaps you're not, but starting your own new thread for your own problem is usually a better idea than joining an old thread which has been marked as "Solved".
> [...] on my imac the file shows up as "Adobe"icon [...]
I can't explain that, but I'd guess that some Adobe program also uses the file type ".chk" for some (other) purpose. Why do you care about the icon?
> [...] am unable to get the zip file for the Satellite RBW30.
"unable" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
> [...] The same goes for RBR40 getting the dmg file and it will not > open.
_Which_ "the dmg file"? Regarding "will not", see "unable", above.
First, on my Mac, I see nothing obviously wrong with the various relevant firmware kits:
$ ls -l RB*.zip
-rw-rw-rw-@ 1 sms staff 33931424 Nov 1 15:42 RBR40-V2.6.1.36.zip
-rw-rw-rw-@ 1 sms staff 23010129 Nov 1 15:42 RBS40-V2.6.1.38.zip
-rw-rw-rw-@ 1 sms staff 19382029 Nov 1 15:39 RBW30-V2.6.1.6_1.0.13.zip
$ unzip -l RBR40-V2.6.1.36.zip
Archive: RBR40-V2.6.1.36.zip
Length Date Time Name
--------- ---------- ----- ----
34343041 09-10-2020 22:41 RBR40-V2.6.1.36.img
982 10-07-2020 01:00 RBR40-V2.6.1.36_Release_Notes.html
--------- -------
34344023 2 files
$ unzip -l RBS40-V2.6.1.38.zip
Archive: RBS40-V2.6.1.38.zip
Length Date Time Name
--------- ---------- ----- ----
23462017 09-16-2020 20:15 RBS40-V2.6.1.38.img
982 10-07-2020 01:34 RBS40-V2.6.1.38_Release_Notes.html
--------- -------
23462999 2 files
$ unzip -l RBW30-V2.6.1.6_1.0.13.zip
Archive: RBW30-V2.6.1.6_1.0.13.zip
Length Date Time Name
--------- ---------- ----- ----
20851578 10-19-2020 00:49 RBW30-V2.6.1.6_1.0.13.chk
880 10-19-2020 01:09 RBW30-V2.6.1.6_1.0.13_Release_Notes.html
--------- -------
20852458 2 files
> [...] it's always the problems in trying to update.
Reading the documentation, and following the instructions therein, might help with that.
If the firmware Release Notes lack helpful instructions, then visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual. Read. Look for "firmware", and, especially, for a topic like "Manually Upload Firmware to the Router".
Thank you, I've done most if not all of the things you have suggested before. On my ios app, it did show an update for the satellite and did update in the app and it shows as well on line. Thank you
2. Sorry about "inappropriately" joining a thread. This forum sofware suggested I do that.
3. Apparently, my image didn't get attached, which answered your questions. It appears one of my browser extensions intefered with the upload of the image.
