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Regular but intermittent LAN and internet outages
Netgear genie R6100 Firmware version V1.0.1.20 OS Windows 7 Pro 64Bit Both LAN and internet connections drop for approximately 2 minutes then restore. The DSL modem indicates that it is still conn...
Hi Aurora,
1. Have you tried resetting the router to factory defaults?
2. Does the issue persist on both your wired and wireless devices?
3. Have you tried replacing the Ethernet cable connecting the modem to the router?
4. If the issue persists on your wireless devices only, have you tried changing the wireless channel?
5. If the issue persists, you can try re-flashing the firmware. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
Hi Aurora,
1. Have you tried resetting the router to factory defaults?
2. Does the issue persist on both your wired and wireless devices?
3. Have you tried replacing the Ethernet cable connecting the modem to the router?
4. If the issue persists on your wireless devices only, have you tried changing the wireless channel?
5. If the issue persists, you can try re-flashing the firmware. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team