× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Setting up netgear45 router

Bgh814
Follower

Setting up netgear45 router

My connection keeps dropping. Followed all directions, starting over at least 4 times. Have Microsoft edge. And trying to set up nighthawk ax6 ax4300 6-stream WiFi router. There is no QR code for me to scan either so having to try the install manually. 

Message 1 of 2
antinode
Guru

Re: Setting up netgear45 router

> [...] netgear45 router

 

> [...] nighthawk ax6 ax4300 6-stream WiFi router. [...]

 

   None of that is a model number.  Look for "Model" on the product
label.  Firmware version?  Connected to what?

 

> My connection keeps dropping. [...]

 

   Your "connection" between what and what?  Computer and router?
Router and modem?  Modem and ISP?  Other?  Wired or wireless?  Any
useful information at all might be helpful.

 

> [...] Followed all directions, [...]

 

   "all" _which_ "directions"?

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual (at least).  Read.
Look for a topic like "Use a web browser to access the router".  Also
the LED descriptions and "Troubleshoot".

 

> [...] starting over at least 4 times.

 

   Why?

 

   None of that is a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

 

> [...] having to try the install manually.

 

   So?  And what, exactly, is stopping you?

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 511 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7