NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stevep176's avatar
stevep176
Follower
Oct 06, 2017
Solved

Trying to access router login page

i have lost my login credentials (user name and password) in order to login and download the new firmware release for my R6400v2 router. I know the credntials for my network.  Is there some way to access my user name and password to access the router log in page?  thanks very  much.  Steve

  • Hi stevep176,

     

    Have you tried the default username of admin and default password of password?

     

    Regards,

     

    Dexter

    Community Team

3 Replies

  •    I know of none.  A full ("factory") reset is the usual recommendation
    for a lost admin password.  After a full reset, you'll need to
    reconfigure the thing, of course.

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi stevep176,

     

    Have you tried the default username of admin and default password of password?

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi stevep176,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team