× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

WNDR 3700v5 disconnect after 5min in games

M4ch1n3
Aspirant

WNDR 3700v5 disconnect after 5min in games

Hi, 

 

I own a Netgear WNDR 3700v5 since 3 weeks. Got the latest firmware on it V1.1.0.30_1.0.1

 

I have the problem that i get disconnected at World of Tanks and Call Of Duty 4 after exactly 5 minutes.

 

 

I use a cable connection and not WiFI.

 

 

At the time of the disconnect my internet is still working and i can use the internet or teamspeak. Only the connection to the game is lost. The Problem with Call Of Duty 4 i get fixed with opening the ports for the game. I also try the same thing for World Of Tanks but it still dont work correctly. The disconnect is happen one time after i start the game. If i reconnect again to the Wolrd of Tanks server i dont get disconnected again for the time i run the game. Next disconncet is happen if i restart the complet game. 

 

At the World of Tanks website i found the follow port informations:

IPs: 92.223.20.0-92.223.20.255

All destination UDP ports: 20013, 20014, 20018, 32801-32825

TCP game ports: 80, 443, 5222

UDP game ports: 53, 3432, 3478, 3479, 5060, 5062, 12000-29999, 30443, 32800-32900

Allow WorldOfTanks.exe to use UDP and TCP protocols.

 

If i look at my router log i see:

[LAN access from remote] from 74.201.98.241:3478 to 192.168.1.50:25793

 

So the port the game use is 25793? 

 

Would be nice if someone can help me 🙂

Spoiler
 
Message 1 of 4

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: WNDR 3700v5 disconnect after 5min in games

Hi @M4ch1n3,

 

Welcome to the community!

 

Since you are using the LAN/cable connection, try enabling QoS. See if this will help eradicate the concern you are having. If it gives you the same result after enabling QoS, check your MTU setting. Let us know what happens.

 

Determining optimal MTU size

Changing MTU setting

 

Regards,

View solution in original post

Message 2 of 4

All Replies
ElaineM
NETGEAR Employee Retired

Re: WNDR 3700v5 disconnect after 5min in games

Hi @M4ch1n3,

 

Welcome to the community!

 

Since you are using the LAN/cable connection, try enabling QoS. See if this will help eradicate the concern you are having. If it gives you the same result after enabling QoS, check your MTU setting. Let us know what happens.

 

Determining optimal MTU size

Changing MTU setting

 

Regards,

Message 2 of 4
M4ch1n3
Aspirant

Re: WNDR 3700v5 disconnect after 5min in games

Hi ElaineM,

 

Thanks for your suggestion.

 

I turn on QoS and the problem was solved! Now everything works fine.

 

 

Message 3 of 4
ElaineM
NETGEAR Employee Retired

Re: WNDR 3700v5 disconnect after 5min in games

@M4ch1n3 You're welcome! Glad to hear that's all working.

 

Regards,

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 5141 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi 770 Series