WNDR3400v3 win 10 cannot access readyshare usb

[Frank5240]

when trying to access the readyshare usb for file sharing, i get thjis message from windows 10.  the drive is in the EX7000 extender and both the extender and the router have the latest firmware upddates.  How do fix this? 

[olympos1625]

Hi Frank5240,

Good day!

Welcome to NETGEAR Community!
 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Do you still have the same issue? Due to Windows update, some features including SMBv1 protocol has been affected. Please go to this link for the workaround:

https://thegeekpage.com/cant-connect-to-file-share-obsolete-smb1-protocol-in-windows-10/

Please do not hesitate to let me know if you need further assistance. 
 

Regards,

Oliver

Community Team