Weak WIfi

[Skywardho]

Hello!  

We have Century Link wifi.  My room mate is upstairs with her PC hooked up via ethernet to the router.

My office is almost directly below her.  Seemingly nothing to impede a signal (wood joist floor).  

My signal is seriously weak.  Drop my Zoom and Meets calls.  When a speed test done, mine is at 40 - 60 mpbs.

I just bought a NetGear AC1200 WiFi Adapter (USB).  It has brought my wifi up to about 100....but still really not what I had expected.

Any ideas??  Two different cell phones running speed test in my office both are significantly higher (250-300).

Our service speed should be at 940.  

Thanks

Karla

[michaelkenward]

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@Skywardho wrote:

We have Century Link wifi.  My room mate is upstairs with her PC hooked up via ethernet to the router.

My office is almost directly below her.  Seemingly nothing to impede a signal (wood joist floor).  

My signal is seriously weak.  Drop my Zoom and Meets calls.  When a speed test done, mine is at 40 - 60 mpbs.

Wifi is notoriously flaky. Have you tried changing the wifi channels that the router uses? Maybe there is some local interference on the channels you us.

But 40-60 Mbps is not that slow for Zoom.

How fast is the Internet service you pay for? Is that the 940 you mention? 940 Mbps?

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@Skywardho wrote:

Two different cell phones running speed test in my office both are significantly higher (250-300).

Is that the wifi you get from this router or somewhere else?

Maybe they are connecting to the router's 5 GHz wifi rather than 2.4 GHz wifi.

Without knowing something about this router, it is anyone guess as to what speeds it will deliver.

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@Skywardho wrote:

I just bought a NetGear AC1200 WiFi Adapter (USB).  It has brought my wifi up to about 100....but still really not what I had expected.

Help with that is best found here:

WiFi Adapters - NETGEAR Communities

[SBBoston]

I had a similar problem.  The solution is explained here:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Weak-WiFi-Signal-after-reboot/m-p/2146410#M2...

Hope this helps!