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Forum Discussion
Web support that wasn't really Netgear
Hi, A client of mine was having issues with their Extenders and went online to get help from Netgear. They managed to be directed to a company called The Soft tree inc. (https://mywifiexxt.net)who r...
No where in Netgear instruction pamphlet shows www.mywifiexxt.net is an independent third-
party service provider giving information,
support, and troubleshooting steps to
help users fix issues related to WiFi
range extenders, Genie Setup, and other
networking gadgets.
That's why many customers got confused and scammed by Soft Tree Technologies, Inc.
Please see the attached image.
> No where in Netgear instruction pamphlet shows www.mywifiexxt.net is
> [...]
Why would you expect that? There are millions of other web sites
which have no connection to Netgear which are not listed in Netgear
documentation. Do you expect them all to be? Why?
Where, exactly, did you see what, exactly? "www.mywifiexxt.net" is
not anything. If you mistyped wherever you saw in some real Netgear
documentation, do you believe that Netgear is to blame?
> That's why many customers got confused and scammed by Soft Tree
> Technologies, Inc.
Another explanation would be that some people believe everything
which they see on the Internet. Which would be folly.
> https://en.wikipedia.org/wiki/Caveat_emptor
Centuries-old wisdom is not all made obsolete by modern technology.
Quite the opposite, in some cases.