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Re: Wifi on iPhone but not not laptop or range extender

collectionbin
Aspirant

Wifi on iPhone but not not laptop or range extender

All of a sudden our wifi started acting up.  I can access the internet with my desktop via ethernet cable (no wifi card on desktop) through the router and on wifi with my iPhone.  I cannot access the internet with my laptop's wifi nor my father-in-law's laptop, and the wifi range extender no longer picks up the wifi signal either.  What has happened?  I have turned the router off and back on and I have hit the factory reset button.  Our ISP says it isn't anything on their end; it is definitely the router.  Any suggestions?

Model: WNDR3400v2|N600 Wireless Dual Band Router
Message 1 of 9

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collectionbin
Aspirant

Re: Wifi on iPhone but not not laptop or range extender

Brother in law reset the router, and now it works. Never mind the fact that I reset it 2 times myself. Unbelievable.

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Message 7 of 9

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Re: Wifi on iPhone but not not laptop or range extender

Can you use the LAN connection (see below) to get into the device's web interface and check the wifi settings?

 

http://www.routerlogin.com/

or

http://www.routerlogin.net

 

Just another user with a set of boilerplate macros.

My network DM200 -> MK93; R7800 -> GS316 -> PL1000 -> R7000P
Message 2 of 9
collectionbin
Aspirant

Re: Wifi on iPhone but not not laptop or range extender

I can do that. What do I need to check?
Message 3 of 9

Re: Wifi on iPhone but not not laptop or range extender

The wifi settings.

 

Start on page 107 of the manual:

 

Wireless Connectivity

 

WNDR3400v2 | Product | Support | NETGEAR

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> MK93; R7800 -> GS316 -> PL1000 -> R7000P
Message 4 of 9
collectionbin
Aspirant

Re: Wifi on iPhone but not not laptop or range extender

The 2.4 Ghz band is the one that isn't working properly. If it matters, when we disable security it works.  Once we enable the password, it doesn't allow access.  The 5-G works, but the laptops and range extender don't recognize 5G.

Message 5 of 9
collectionbin
Aspirant

Re: Wifi on iPhone but not not laptop or range extender

Also, the firmware is  the most recent one: 100521081.  Could it be a bad update?

Message 6 of 9
collectionbin
Aspirant

Re: Wifi on iPhone but not not laptop or range extender

Brother in law reset the router, and now it works. Never mind the fact that I reset it 2 times myself. Unbelievable.
Message 7 of 9

Re: Wifi on iPhone but not not laptop or range extender

 

Just another user with a set of boilerplate macros.

My network DM200 -> MK93; R7800 -> GS316 -> PL1000 -> R7000P
Message 8 of 9

Re: Wifi on iPhone but not not laptop or range extender


@collectionbin wrote:

Also, the firmware is  the most recent one: 100521081. 


 

That is not Netgear firmware that I recognise.

 

The latest for you is probably: Firmware Version 1.0.0.38

 

WNDR3400v2 | Product | Support | NETGEAR

 


@collectionbin wrote:
Brother in law reset the router, and now it works. Never mind the fact that I reset it 2 times myself. Unbelievable.



The next round is on you.

Just another user with a set of boilerplate macros.

My network DM200 -> MK93; R7800 -> GS316 -> PL1000 -> R7000P
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