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Forum Discussion
Solved
cannot connect second extender ac750 to network
Tried to connect with simple wps set up but failed. So followed previous extender connection instructions and used ethernet cable between extender & laptop. First effort failed part way through pro...
If you didn't reset the original it should connect. But you can always try rerunning setup on it
Shut off ist floor extender but didnt make any difference.
I did finally connect to the set up gene with ethernet cable and was able to connect laptop and other devices to the new extender but after several attempts. Authentification problems shown on mobiles.
However the extender wps led is not turning on so I assume I have no security? Have I missed something in the set up?
You were able to hardwire into it and go through the setup using the installation assistant?
Is that correct?
What authentication problems are you getting?
yes I connected an ethernet cable.
1st floor extender N300 is showing authentification error. New ac750 extender no wps but can access internet.
what authentication error?
Did you try a different browser/pc for setup?
All I can tell you is authentification error shows on both extenders - it doesnt give a description of what it meanes. The router maybe doesnt like 2 extenders
Also problem seems to be linked with 2.4GHz band.
I can connect to the internet when 5GHz band is selected on ac750 - 0DF9A3_5GEXT
I used the same browser ms edge for the set up.
Is it possible by having to revisit the gene several times something could be corrupted?
Are you able to check from your end
Can everything be cleaned out and started again?